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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems Support Professional - **Company:** PAULDING COUNTY EXTENSION SVC - **Location:** Bradford County, PA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Active Directory, Business Process Management, Cyber Security, Information Security Management, Microsoft Software, Network Attached Storage (Server Appliance), Software Systems, Test Data, Information Technology, Firewall Services Module - **Published:** November 7, 2026 - **Apply:** https://www.ugajobsearch.com/postings/511598/pre_apply ## About the Role Bachelor's degree in a related field or equivalent and 5 years of professional experience, This position will demonstrate extensive knowledge in designing and configuring data storage systems in the College of Public Health. Security of same system will be a priority for this position. This position will also demonstrate extensive knowledge in providing solutions that meet various research and business needs. Knowledge, Skills, Abilities and/or Competencies * Demonstrated ability to plan, implement, and maintain secure storage and network environments. * Extensive knowledge of Windows Server, Active Directory, and Microsoft administration, with experience applying information security management and IT best practices. * Familiarity with higher education regulations and legal requirements, including FERPA and HIPAA. * Ability to evaluate emerging technologies, server and network strategies, and software solutions; work independently and efficiently; and create detailed documentation supporting server and network environments and business needs. * Ability to document business processes and follow established procedures. ## Description Customary IT system administrator or technical services activities. Able to lift up to 50 lbs. Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website., Analyzes and documents business and user requirements to research, develop, and design technical solutions. Works with end users to identify and resolve technical issues through analytical problem-solving. Manages enhancement requests and determines the processes required to move identified solutions through implementation, including procurement, UGA CESS process, and implementation when applicable. Percentage of time 45, Manage direct-access and network-attached storage devices, including design, implementation, role-based access, firewall configuration, and day-to-day support. Maintain compliance with HIPAA and applicable state, local, and federal requirements. Conduct risk assessments and test data processing systems to verify operations and security controls. Identify and report departmental network devices that handle critical, sensitive, or restricted information. Modify existing software to correct errors, support new hardware, and improve performance. Percentage of time 40, Diagnose and resolve hardware, software, network, and system issues, replacing defective components as needed. Support includes Mac and PC computers as well as audiovisual equipment in classrooms and conference rooms across the Health Sciences Campus. Percentage of time 10, other duties as assigned. Percentage of time 5, Required fields are indicated with an asterisk (*). 1. * Do you have professional experience working with budget or procurement processes? + Yes + No 2. * Do you have experience providing customer support in a professional business setting? + Yes + No 3. * How do you communicate and ultimately balance the necessity of strict adherence to data security standards and the desire and need for innovative and flexible information technology environment? (Open Ended Question) 4. * Do you have a valid Driver's license? + YES + NO Applicant Documents Required Documents 1. Resume/CV 2. Cover Letter 3. List of References with Contact Information Optional Documents Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (hrweb@uga.edu).