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# Desktop Support Analyst

- **Company:** Axiom
- **Location:** Lynn, MA, United States
- **Experience:** Experienced
- **Contract:** Contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Cloud Computing, Microsoft Desktop Optimization Pack, Networking Hardware, Microsoft Software, Software Tools, Web Services, Enterprise Software Applications, Information Technology, Laptops, Network Server
- **Published:** November 7, 2026
- **Apply:** https://www.dice.com/job-detail/c7b3f289-2463-4cd9-b01c-62f6e612801b

## About the Role

Desktop Support | Consultant 2 | 3-5 years of experience, · Beginner knowledge on Active Directory, Group Policy·

· Hands on experience for Windows, & IoS Corporate Devices·

· Coordinate with multiple teams for resolving incident and executing change tickets·

· Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·

· Strong troubleshooting skills for Desktop, Laptops & Peripheral devices

Must Have Skills

· 3+ years of hands-on experience, managing below technologies·

· Microsoft Desktop Family Operating System (Win 7/10)·

· Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO·

· Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·

Good to Have Skills

· Very good verbal and written English communication and presentation skills·

· Effective time management, team handling and organizational skills·

· Client interaction and escalation management.