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# Chief Technology Officer

- **Company:** AccruePartners
- **Location:** Charlotte, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Business Software, Cloud Computing, Cyber Security, Information Systems, Data Architecture, Scrum Methodology, Salesforce.Com, Software Engineering, Systems Integration, Enterprise Software Applications, Cloud Platform System, Genesys, Snowflake, Reliability of Systems, Technical Debt, Information Technology, Data Analytics
- **Published:** November 7, 2026
- **Apply:** https://www.juju.com/job/28_25303_74798da16c79265d4fd0040cca65fcde

## About the Role

* Proven technology leadership experience at the CIO, Head of IT, VP of IT, or comparable senior executive level
 * Strong foundation in software engineering, application development, or enterprise applications, with broad understanding of infrastructure and cybersecurity
 * Demonstrated success developing and executing technology strategies that drive measurable business outcomes
 * Significant experience with Salesforce ecosystems and their integration across business operations, customer engagement, and service delivery
 * Familiarity with contact center and telecommunications technologies, ideally including Avaya, Genesys, or comparable enterprise platforms
 * Experience supporting service-oriented, recurring-revenue, or customer-intensive business models preferred
 * Knowledge of enterprise data architecture, governance, cloud-based analytics platforms, and business intelligence solutions; Snowflake or similar experience is a plus
 * Experience leading enterprise application modernization, ERP and billing system integrations, and complex technology initiatives
 * Understanding of Agile/Scrum methodologies, technology governance, vendor management, and enterprise cybersecurity
 * Experience supporting mergers and acquisitions, including technology diligence and post-acquisition integration, preferred
 * Exceptional executive communication skills with the ability to translate complex technology priorities into clear business strategies
 * Player-coach leadership mentality, combining strategic vision with technical credibility, approachability, and willingness to engage directly with the team
 * Bachelor's degree in Information Systems, Computer Science, or a related discipline; advanced degree preferred

## Description

* Develop and execute an enterprise technology strategy aligned with business objectives, operational efficiency, customer experience, and scalability
 * Lead a multidisciplinary IT organization spanning software engineering, Salesforce development, infrastructure, cybersecurity, telecommunications, service delivery, and data analytics
 * Partner directly with the President and executive leadership team to prioritize technology investments, strategic initiatives, and enterprise transformation
 * Drive modernization of core business applications, integrations, and enterprise platforms while reducing technical debt and improving system reliability
 * Oversee a complex Salesforce ecosystem, ensuring platforms effectively support customer engagement, operational workflows, and business growth
 * Lead technology supporting high-availability, 24/7 customer operations, including contact center platforms and telecommunications infrastructure
 * Advance enterprise data and analytics capabilities, including cloud-based data platforms, business intelligence, and emerging AI opportunities
 * Establish clear technology governance, cybersecurity standards, delivery expectations, and performance metrics
 * Lead IT budgeting, vendor management, technology partnerships, and strategic build-versus-buy decisions
 * Support future growth initiatives, including technology due diligence, systems integration, and post-acquisition technology alignment
 * Build a high-performing, accountable technology culture through mentorship, leadership development, and hands-on engagement with the team