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# End User Hardware Asset Management Specialist

- **Company:** Tata Consultancy Services Limited
- **Location:** Chattanooga, TN, United States
- **Salary:** $120,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Runbook, Information Technology, Hardware Asset Management, Servicenow
- **Published:** November 7, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88810087/1

## About the Role

BACHELOR OF COMPUTER SCIENCE

## Description

* End-user hardware asset or IT asset management experience
 * Complete lifecycle knowledge from order to disposal
 * ServiceNow HAM/ITAM or equivalent asset repository experience
 * Stockroom, buffer inventory, reconciliation, and physical validation knowledge
 * Chain-of-custody, wiping, recycling, disposal, and audit knowledge
Roles & Responsibilities

 * Maintain accurate hardware asset records throughout the lifecycle
 * Manage tagging, status, location, ownership, assignment, and custody
 * Track approved orders, receipt, registration, and acceptance
 * Coordinate stockroom, deployment, moves, swaps, upgrades, and replacements
 * Track recovery from leavers, contractors, and failed-device users
 * Coordinate redeployment, retirement, secure wiping, recycling, and disposal
 * Maintain auditable chain-of-custody and completion evidence
 * Perform system reconciliation and coordinate physical validation
 * Produce inventory, utilization, aging, compliance, and exception reports
 * Implement approved workflow and automation improvements
Generic Managerial Skills, If any

 * Clear communication and stakeholder coordination
 * Analytical troubleshooting and structured problem solving
 * Documentation, SOP, runbook, and knowledge-sharing discipline
 * Ownership, SLA focus, teamwork, and continuous improvement