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# Systems Engineer

- **Company:** Atlas Technica LLC
- **Location:** Johannesburg, CA, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** FactSet, Microsoft Windows, Active Directory, Amazon Web Services, Systems Engineering, Microsoft Azure, Microsoft Online Services, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Issue Tracking Systems, Citrix XenApp, Microsoft Office, Windows Servers, NetApp Applications, Routing, Airwatch, Azure Active Directory, Microsoft SharePoint, TCP/IP, Virtualization Technology, Wide Area Networks, Xen Servers, Okta, Firewalls (Computer Science), Microsoft InTune, Pure Storage, Information Technology, IronPort, Gsuite, Dropbox, Vmware
- **Published:** November 7, 2026
- **Apply:** https://careers.atlastechnica.com/p/476ffe415c3d-systems-engineer

## About the Role

* 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
 * End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
 * Strong verbal and written communication skills
 * Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
 * Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
 * Support of Sophos or similar products for endpoint threat management
 * Basic understanding of virtualization platforms such as VMware or Hyper-V
 * Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls

Desirable Qualities:

 * Financial industry experience, including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
 * Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
 * Exposure to/ability to support workloads in Azure or AWS
 * Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
 * Experience with and ability to support Citrix XenApp or similar products
 * Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat
 * Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
 * More than a basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer

## Description

Reports to: Client Technology Manager, We are seeking a Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with other Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth., * Provide remote IT support through a shared inbound call queue, assisting users across multiple clients with a broad range of technical issues. Work across technologies and support needs, developing a well-rounded skill set that supports continued growth within Atlas Technica.

 * Use of a ticketing system to manage support queries
 * Maintain documentation and comply with rules and guidelines of the organization
 * Adherence to strict change control procedures