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# Director, IT Platform

- **Company:** Veracode, Inc.
- **Location:** Burlington, MA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service, Cloud Computing, DevOps, Identity and Access Management, Information Technology Operations, Platform as a Service (PAAS), Server Administration, Data Streaming, Systems Integration, Enterprise Software Applications, Software Security, Veracode
- **Published:** November 7, 2026
- **Apply:** https://www.careerbuilder.com/job-details/director-it-platform-burlington-ma--02143bf1-02e0-4d70-8cad-4e605363df4f

## About the Role

Artificial Intelligence (AI), Risk Management, Cloud Computing, Software Administration, Blog, LinkedIn, Twitter, Applications Security, Technical Support, Metrics, * 10+ years of experience leading IT, platform, or enterprise technology functions in a SaaS or technology-driven organization.

 * Proven experience transforming IT from a traditional support model into an automated, platform-oriented function.
 * Demonstrated success designing and automating end-to-end workflows across enterprise systems, reducing manual processes, and improving efficiency.
 * Deep experience with identity and access management, including provisioning, access lifecycle, and policy-driven access at scale.
 * Strong experience integrating SaaS enterprise systems and enabling seamless data flow across tools.
 * Experience operating systems with a focus on reliability and stability, including incident management, uptime, and recovery (SRE-inspired practices).
 * Experience applying AI and automation to improve IT operations and internal workflows.
 * Experience with cloud-native environments, DevOps best practices and modern SaaS/PaaS platform architectures.
 * Proven ability to lead transformation, influence senior stakeholders, and drive adoption across a global organization.
 * Strong business judgment and problem-solving skills, with the ability to navigate complex organizational decisions, dive into critical issues when needed, and maintain accountability for outcomes.
 * Exceptional communication and collaboration skills, with the ability to build alignment across teams, clearly communicate recommendations and trade-offs, and lead complex cross-functional initiatives.
 * Strategic leadership capability, with the ability to connect IT priorities to broader business outcomes and shape the talent, organization, and culture needed to deliver sustained results.

## Description

* Shape and execute the strategy to evolve IT into a cloud-native, AI-forward business platform, translating strategy into clear priorities, measurable outcomes, and accountability.
 * Design and automate end-to-end business workflows to reduce manual work and improve operational efficiency.
 * Own identity and access management, ensuring secure, automated, and policy-driven access across systems.
 * Integrate enterprise systems to enable seamless workflows and consistent data across tools.
 * Drive automation and self-service to reduce ticket volume and enhance the employee experience.
 * Ensure platform reliability and stability, applying best practices (e.g., SLAs, observability, incident management, and rapid recovery).
 * Leverage AI to streamline IT operations (e.g., ticket deflection, access recommendations, workflow automation).
 * Drive adoption of AI across IT and internal workflows, scaling high-impact use cases.
 * Lead and develop a global IT organization, building strong leaders, coaching managers, setting a high bar for performance, and developing organizational capability and succession.
 * Partner cross-functionally and maintain stakeholder feedback loops to align IT platform capabilities with business priorities, navigate dependencies, communicate trade-offs, and drive continuous improvement.
 * Partner with the GRC organization to establish and uphold standards and governance to support scale, security, and compliance.
 * Manage IT spend within established budgets partnering with the Finance organization to ensure costs are managed, including SaaS/PaaS spend and IT-related public cloud spend., * Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers.
 * Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.
 * Email Verification: Recruiting emails from Veracode will always originate from an "@veracode.com" email address.