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# Microsoft Dynamics 365 Support & Development Consultant

- **Company:** Version 1 Solutions Limited
- **Location:** Manchester, UK (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** ASP.NET, JavaScript (Programming Language), .NET Framework, C Sharp (Programming Language), Custom Software, Microsoft Dynamics CRM, Microsoft Dynamics, Model View Controller (MVC), Systems Integration, Enterprise Software Applications, Microsoft Power Automate
- **Published:** November 8, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/microsoft-dynamics-365-support-development-consultant/55401637

## About the Role

Strong technical experience with Microsoft Dynamics 365 CRM/Customer Engagement .
Hands-on development experience with C#, .NET and JavaScript .
Experience developing Dynamics 365 Plugins, Custom Workflow Activities and integrations .
Good knowledge of Microsoft Power Platform , particularly Power Automate .
Experience supporting and troubleshooting business-critical Dynamics applications.
Previous experience within an application support or managed services environment .
Good understanding of IT service management, incidents, changes and SLAs .

Desirable
ITIL Foundation certification .
Experience with ASP.NET and MVC .
Broader Dynamics 365 Customer Experience/CE module experience.

## Description

We're looking for a Microsoft Dynamics 365 Support & Development Consultant to join our growing Microsoft capability.
You'll work with mid-market and enterprise customers across a range of sectors, delivering and supporting solutions across Microsoft Dynamics 365 and the Power Platform .
This is a varied role combining development, application support and customer engagement . You'll be involved throughout the solution lifecycle, from understanding requirements and designing solutions through to development, implementation, upgrades, migrations and ongoing support.
You Will:
Design, develop, configure and support Microsoft Dynamics 365/CRM solutions .
Develop Plugins, Custom Workflow Activities and integrations using C#/.NET .
Configure and extend Dynamics 365 using both custom development and out-of-the-box capabilities.
Build and support solutions using Microsoft Power Platform and Power Automate .
Troubleshoot and resolve complex Dynamics 365 application and integration issues.
Support Dynamics 365 upgrades, migrations and releases .
Work directly with customers to understand business and technical requirements.
Translate requirements into clearly defined technical tasks, solutions and deliverables .
Manage application incidents, requests and escalations within agreed SLAs .
Work within ITIL-aligned service management and managed-services processes .
Provide technical guidance and contribute to the successful delivery of multiple customer projects and workstreams.
Identify opportunities for continual improvement across customer solutions and services., If you're an experienced Service Desk Analyst who enjoys solving technical problems, supporting customers and developing your skills in a modern Managed Services environment, we'd love to hear from you.
Malti Sharma, Senior Talent Acquisition Consultant - Enterprise Applications & SRG
#LI-MS3
#LI-Hybrid
We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers
Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!