> Markdown version of [/jobs/ext/4631543-it-support-consultant](https://www.wearedevelopers.com/jobs/ext/4631543-it-support-consultant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Consultant

- **Company:** LIBRA RECRUITMENT
- **Location:** Downham Market, UK
- **Salary:** £25,500 - £27,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Windows Servers, Network Administration, Remote Access Technology, Software Engineering, Product Software Implementation Methods, Computer Network Technologies, Office365, Information Technology, Network Server, Powerapps, User Accounts
- **Published:** November 8, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5957057780

## About the Role

* Experience in an IT Support, Service Desk, or Helpdesk environment
 * Solid knowledge of Microsoft 365 applications and Windows environments
 * Experience with Windows Server and networking technologies
 * Proactive, solutions-focused approach to problem-solving
 * Excellent communication and customer service skills
 * Ability to manage multiple tasks and priorities effectively
 * Full UK driving licence and access to your own transport
 * Desirable: experience with Microsoft Power Apps
 * Desirable: Microsoft certifications
 * Desirable: BTEC Level 3 in IT or an equivalent qualification
 * Desirable: exposure to networking, infrastructure, or managed service environments

## Description

* Diagnose and resolve hardware and software issues
 * Provide technical support by phone, remote access, webchat, and in person
 * Monitor and maintain computer systems, servers, and networks
 * Set up user accounts and profiles for new starters
 * Assist with software implementation and user training
 * Install and upgrade IT equipment and systems
 * Maintain accurate technical documentation
 * Support network administration, implementation, and testing
 * Assist with the rollout of new applications and technologies

Technologies:

 * Hardware
 * Support
 * Microsoft 365
 * Network
 * Windows
 * Office 365

More:

We are a well-established, growing IT support provider based in Kings Lynn, with a friendly and supportive team and a diverse client base. The IT Support Consultant role offers a varied workload across multiple clients and technologies, with support provided remotely and onsite. Work is based at our Kings Lynn office, customer sites, and from home as part of a hybrid arrangement. We offer ongoing learning and development, a collaborative team environment, exposure to a wide range of technologies, and career progression opportunities.