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# Systems Support Spec Assoc

- **Company:** University of Colorado Health
- **Location:** Aurora, CO, United States (Remote available)
- **Salary:** $51,334 - $77,022
- **Contract:** Permanent contract
- **Skills:** Software Systems, Custom Reports
- **Published:** November 8, 2026
- **Apply:** https://www.dice.com/job-detail/b5c7fa35-8088-45a0-8bd2-a872f2302048

## About the Role

* High School diploma or GED.
 * 1 year in current job family or equivalent position.

Preferred:

 * Healthcare experience.
 * Epic or other EHR experience.
 * Call center experience.

## Description

Provides training, support and troubleshooting to assist end users with their use of designated software systems across multiple system applications and interfaces., * Tests and troubleshoots existing and proposed assigned system(s). Provides analysis of the usage and return-on-investment of installed and proposed assigned system(s).

 * Documents end user issues and recommends steps to prevent recurrences. Consults with all clinic/dept roles to train, and reinforce workflow. Assists clinics with documentation to meet program and government requirements.
 * Collaborates on reporting requests, including creating reports or writing specifications for custom reports.
 * Learns and forms relationships with other resources to help ensure I.T. functionality and accessibility.
 * Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.