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# Sr. IT Systems Engineer

- **Company:** Hi Marley
- **Location:** Boston, MA, United States
- **Experience:** Expert
- **Salary:** $94,500 - $148,500
- **Contract:** Permanent contract
- **Skills:** JIRA, Domainkeys Identified Mail, Domain-Based Message Authentication Reporting and Conformance (DMARC), Python (Programming Language), Windows PowerShell, Azure Active Directory, Security Assertion Markup Language (SAML), Zapier, Sender Policy Framework (SPF), Information Technology, Casper Suite
- **Published:** November 8, 2026
- **Apply:** https://www.juju.com/job/16_8ce743d71

## About the Role

* 5-7+ years of hands-on experience in IT systems administration, identity and endpoint architecture, or a similar senior IT role
 * Deep, hands-on Microsoft Entra experience (Conditional Access, SCIM, SAML) and proven ownership of Jamf for macOS
 * Experience owning Jira and Jira Service Management administration, and building multi-step automations in Zapier or similar, no coding required
 * Working knowledge of email security standards like SPF, DKIM, and DMARC, and able to work from our Boston office 3 days a week

Nice to Have

 * Basic Python or PowerShell scripting for more advanced automation
 * Experience in SOC 2 or ISO-aligned environments, including audit evidence and access reviews
 * Zoom administration and conference room AV support

## Description

You'll own the systems everyone at Hi Marley signs into, works on, and asks for help through: identity, our Mac fleet, and the IT service desk. This isn't a ticket-queue job. You'll design these systems, roll them out, and support them end to end, building the access policies, device baselines, and service workflows that make the rest of the company self-sufficient. If you'd rather automate a request away than answer it twice, you'll love this role.

We spend Mondays, Tuesdays, and Thursdays together in our Boston office to connect, collaborate, and learn from one another. Recurring meetings generally fall between 9:30am and 4:30pm, allowing flexibility around the start and end of your day. Wednesdays and Fridays are remote.
What You'll Do

 * Own identity in Microsoft Entra end to end, from Conditional Access and device trust to automated onboarding and offboarding
 * Run our macOS fleet in Jamf, with zero-touch deployment, security hardening, and hands-on help when issues go past first-line support
 * Own Jira across the business and build the Jira Service Management portal, approvals, and SLAs that keep IT requests moving
 * Automate manual IT and People Ops work with Zapier, and own the security of our company email