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# Technical Support Engineer

- **Company:** ALL STAR LLC
- **Location:** Mundelein, IL, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Systems Engineering, Dynamic Host Configuration Protocol, Domain Name System (DNS), Information Technology Operations, Routing, Smart Devices, TCP/IP, Break Fix, Firewalls (Computer Science), Information Technology
- **Published:** November 8, 2026
- **Apply:** https://www.thejobnetwork.com/job/396125c6-1064-4e42-83e6-0dbde360d7fb/technical-support-engineer

## About the Role

* 1-3 years in technical support, systems engineering or IT operations
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 * Hands-on troubleshooting of TCP/IP, DNS, DHCP, routing, firewalls and connectivity issues
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 * Bachelor's degree in Computer Science, Networking, Systems Engineering or a related field
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 * Ability to stay calm and precise under pressure
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 * Strong analytical and written documentation skills

## Description

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You'll be the person who finds out why a live video system isn't working and fixes it, across networking, edge devices and cloud connections. You'll work closely with Engineering, QA and Product, so what you find shapes the product. It's a strong step for anyone who wants to move from general IT support into networking, infrastructure and video/IoT systems.