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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # FSO - Banking - Technology Consulting - Senior Manager - Location OPEN - **Company:** Ernst & Young LLP - **Location:** Grand Rapids, MI, United States - **Experience:** Expert - **Salary:** $181,800.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Application Layers, Cloud Computing, Cyber Security, Information Technology Consulting, Data Cleansing, DevOps, Payment Systems, Interoperability, Machine Learning, Scrum Methodology, Software Configuration Management, Software Deployment, Management of Software Versions, Retrieval-Augmented Generation, Large Language Models, Prompt Engineering, Deep Learning, Generative AI, Agentic-AI, AI Platforms, Information Technology - **Published:** November 8, 2026 - **Apply:** https://www.techcareers.com/job.asp?id=3505240079&tx=KK8383FFR&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * A bachelor's degree in Business, Computer Science, Engineering, Information Systems Management, Finance, or a related field and at least 7-10 years of related work experience * A minimum of 7 years of professional work experience with a mid-to-large size public accounting firm, professional consulting firm, or within industry (financial services, technology) * A minimum of 7 years of experience in technology delivery project /product management * Hands-on experience in leading the design, development and delivery of solutions or infrastructure and large-scale programs including: * Business process and workflow design * Business requirements definition, analysis, and mapping * Ability to design and create an effective IT environment for business operations, aligned to the overall business purpose and activities * Knowledge of development and operations (DevOps) practices for software configuration, integration and deployment to various platforms and operating environments * Quality Assurance and Testing * Data modeling and lineage * Demonstrated fluency across the full AI technology stack, including AI strategy, use-case portfolio design, data and knowledge architectures, machine learning, deep learning, generative AI, large language models, retrieval-augmented generation, agentic AI and intelligent automation * Hands-on experience defining and delivering enterprise AI architectures, including model and application layers, orchestration, APIs, cloud and hybrid infrastructure, integration patterns, vector and knowledge stores, security, observability and performance engineering * Experience implementing AI solutions from proof of concept through production, including data preparation, model selection or development, prompt and context engineering, evaluation, testing, deployment, scaling, monitoring, incident management and ongoing optimization * Deep understanding of AI control planes and lifecycle management, including model and prompt registries, policy enforcement, access controls, lineage, versioning, approval workflows, deployment gates, telemetry, cost management and retirement * Practical knowledge of responsible AI and model risk management in regulated environments, including governance, explainability, fairness and bias testing, privacy, cybersecurity, intellectual property, third-party risk, human oversight, regulatory compliance and auditability * Ability to assess and select AI platforms, foundation models, tooling and vendors based on business fit, architecture, security, risk, interoperability, performance, scalability and total cost of ownership * Ability to communicate complex AI concepts clearly to boards, executives, risk and control functions, business leaders, architects, engineers and delivery teams, while connecting technical decisions to measurable business outcomes * Demonstrated experience in Banking (Consumer, Commercial banking or Payments) specifically in one of the following domains: * Mortgages, Auto, Home Equity Originations and Servicing * Deposit and Loan Operations, ATM, Debit, Prepaid Cards, ACH, Wires * Treasury Management, Investments, Credit Processes * Payment Products and Lifecycle, Payment Authorization and Clearing * Risk, Regulatory, and Strategic Oversight * At least 7 years of experience in managing and supervising teams of professional employees and mentoring team members through development feedback and performance processes * Understanding of key technology and services vendors and products supporting the lending industry * Strong analytical skills; specifically, the ability to diagnose end-to-end lending originations and servicing operations to identify opportunities to improve performance and effectiveness; six-sigma certification or exposure to other process improvement methodologies a plus * Exceptional core consulting skills (e.g., creative thinking, problem solving, client and stakeholder management) * Extensive experience in leading large client engagement teams * Excellent oral and written communication skills * Willingness to travel up to 80% Ideally, you will also have: * Post-graduate / Graduate degree in Computer Science, Engineering, Information Systems Management, Finance or a related field * Certifications in Program and/or Project Management Practices (e.g., PgMP, PMP, Agile (Scrum, Scaled etc.)) * Relevant AI, cloud, data, architecture, machine learning or responsible AI certifications, and evidence of continued learning as AI technologies, standards and regulatory expectations evolve What we look for We're interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you'll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you're serious about auditing and ready to take on some of our clients' most complex issues, this role is for you. We also look for leaders who remain current across the rapidly evolving AI landscape, can distinguish durable enterprise capabilities from short-lived trends, and can confidently challenge, guide and mobilize clients from ambition to responsible implementation. ## Description As a technology consulting senior manager, you are expected to lead large scale engagements and consistently deliver high-quality client services based on your extensive knowledge and experience in technology transformation and banking, and your ability to lead practitioners throughout the creation and successful delivery of work products. You will lead the team along with our program leads and key SMAs to ensure a cohesive and comprehensive solution will be delivered on-time and on-budget to the utmost satisfaction of our clients. You will manage and lead client engagement teams with diverse skills and backgrounds, fostering an innovative and inclusive team-oriented work environment and provide constructive on-the-job feedback/coaching to team members. You will be an active member providing counselling and mentoring to junior consultants within the organization. One of your key roles will be to generate new business opportunities, understand EY and its service lines and actively assess/present ways to serve clients. You will shape and lead AI-enabled transformation programs, translate business priorities into secure and scalable AI architectures, and guide multidisciplinary teams from use-case identification and solution design through implementation, production deployment, monitoring and continuous improvement. You will advise senior client stakeholders on AI operating models, investment choices, value realization, responsible AI and the control environment required for regulated banking organizations.