> Markdown version of [/jobs/ext/4634206-application-support-engineer-optical](https://www.wearedevelopers.com/jobs/ext/4634206-application-support-engineer-optical). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application & Support Engineer, Optical - **Company:** Phoenix Analysis and Design Technologies, Inc. - **Location:** Tempe, AZ, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Computer Programming, Linux, Python (Programming Language), MATLAB, Microsoft PowerPoint, Zemax, Data Processing, Scripting, Ansys, Software Version Control - **Published:** November 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ebd8a19811c7ab3d ## About the Role To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., * Bachelor of Science in Optics, Physics, Electrical Engineering, or a related field; master's degree preferred * Minimum of one year of experience with optics and/or photonics simulation tools (e.g., Ansys optics simulation tools Zemax and/or Speos for optical devices and optical components design and simulation. * Ability to work effectively both independently and in diverse team environments * Strong problem-solving skills and ability to develop practical engineering solutions for challenging optics and photonics problems * Excellent verbal and written communication and presentation skills in English * Proficiency with Microsoft PowerPoint, Word, and Excel * Familiarity with scripting or programming (Python, MATLAB, or similar) for workflow automation and data processing * Availability for occasional travel (approximately 10-15%) Preferred Education/Experience * 3.0 GPA or higher * Familiarity with Linux operating systems * Laboratory experience with optical characterization, measurement, or alignment * Experience with additional Ansys products or multiphysics workflows that couple optics/photonics with thermal, structural, or electrical behavior * Familiarity with version control and basic software development or data analysis practices for simulation post-processing ## Description * Enthusiastically answer customer questions on software utilization, applicability, and help identify and implement workarounds for customer problems * Keep accurate records of customer interactions including use of a Customer Relations Management system * Look for opportunities to improve processes for PADT customers as well as within PADT * Support PADT's software sales team by acting as the technical resource throughout the sales process * Be present virtually and in person with PADT's sales team and prospects and customers, using sales knowledge and technical skills to help move sales opportunities to the next level * Help identify simulation opportunities with potential customers and help match PADT's and ANSYS' solutions to customers' needs * Define customer requirements and help determine customer processes and workflows * Create and present technical product demonstrations to customers and prospects * Perform benchmarking with ANSYS tools and collect various performance and accuracy metrics * Educate colleagues on areas of expertise and participate in training to grow into other expertise areas * Assist in the development of formal sales proposals to ensure technical accuracy * Coordinate and deliver sales collateral, such as presentations to customers and prospects * Present PADT's expertise and capabilities to prospects and customers and help to grow relationships * Create training material as needed and conduct training classes as needed * Develop technical marketing material including tutorials, blog postings, and videos