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# Principal Software Engineer

- **Company:** ServiceNow
- **Location:** New York, NY, United States
- **Salary:** $221,200
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Amazon Web Services, Application Integration Architecture, Microsoft Azure, Programming Tools, Python (Programming Language), Cloud Services, Software Engineering, Agentic-AI, Containerization, Kubernetes, Information Technology, Claude, Docker, Servicenow
- **Published:** November 8, 2026
- **Apply:** https://www.juju.com/job/28_25196_1e76bf9838f7c3ff56ab4cbda423289d

## About the Role

* An AI Expert in Multi-agentic solutions.
 * Demonstrated experience building real AI solutions - agents, assistants, copilots, or skills - that shipped and got used, not just prototyped.
 * Deep, hands-on familiarity with modern agent frameworks and developer tooling (agent SDKs such as the Top 3 providers SDKs (Claude, OpenA and Google), thorough understanding and use of SKILL.md skills standard, plus the judgment to know which to reach for when.
 * Strong evaluation discipline: building test sets, defining metrics, and measuring quality, safety, and reliability before and after deployment.
 * Proficiency in Python and comfort integrating APIs, tools, and cloud services (AWS, Azure, or GCP) with containerization (Docker, Kubernetes).
 * Bachelor's or Master's in Computer Science, Engineering, or a related field, or equivalent professional experience.

Preferred

Experience in security, or building AI for security use cases

## Description

Armis is seeking talented, motivated AI builders to join our Strategic Initiatives team as part of a new AI Center of Excellence. Reporting to the SVP of Strategic Initiatives, this team designs and ships AI-native solutions - agents, assistants, and reusable skills - that advance Armis's security mission and multiply the impact of teams across the company.

This is a builder role. We're looking for engineers fluent in modern AI application development - agent frameworks, harnesses, tool use, prompting, retrieval, and evaluation -notmachine learning engineers. You will be expected to train foundation models / frontier models . You will compose capable, production-grade AI systems on top of frontier models, get them into people's hands, and bring the rigor to prove they actually work.

What you'll do

 * Design, build, and bring to production ready: models, AI agents, assistants, and reusable skills that solve real problems for Armis and its customers.
 * Turn ideas into working MVPs fast, then partner with engineering to harden them into reliable, production-ready systems.
 * Build evaluation into everything you ship - define what "good" means for each solution, measure it, and hold the bar. Due diligence through rigorous evals is non-negotiable, not an afterthought.
 * Compose agentic workflows that are secure by construction, using secure harnesses along with appropriate isolation, guardrails, and controls.
 * Select and integrate the right frameworks, tools, and models for each job, and turn what works into reusable patterns and best practices for the COE.
 * Also be a part of the COE Consult team to help across the organization.
 * Document what you build and how it should be used, operated, and evaluated., We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service., For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.