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# IT Infrastructure Specialist

- **Company:** Chemours
- **Location:** New Johnsonville, TN, United States
- **Experience:** Experienced
- **Salary:** $73,947 - $115,542
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Desktop Computing, Microsoft Office, Microsoft Operating Systems, System Center Configuration Manager, Virtual Desktops, Network Connections, Windows PowerShell, Power BI, Microsoft SharePoint, Microsoft Power Automate, Office365, Tablet Computers, Peripherals, Microsoft InTune, Computer Equipment, Windows Scripting, Information Technology
- **Published:** November 8, 2026
- **Apply:** https://www.dice.com/job-detail/60b50c89-c449-491f-a95a-d97722b97b28

## About the Role

* Associate's degree in Information Technology, Computer Science, or related field, or equivalent experience.
 * 2+ years of direct IT support experience in a corporate or technical environment.
 * Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office 365 Suite.
 * Proficiency with Microsoft Operating Systems, including Windows 10 and Windows 11.
 * Excellent customer service, communication, and collaboration skills.
 * Perform physical tasks, including lifting up to 50 pounds, as needed.
 * Role is required to be 100% on site/in person.
 * Must live within a 1Hr commute from site.

The following is preferred for this role:

 * Dell Certified Support Technician or equivalent certification.
 * Experience with Microsoft Office 365 services and tools, such as Teams, SharePoint, Power BI, or Power Automate.
 * Experience with Microsoft Teams Telephony and related Teams functions
 * Experience with Microsoft Endpoint Configuration Manager/Intune or related endpoint management tools.
 * Experience with endpoint security tools or Windows scripting languages such as PowerShell or Batch.
 * Experience with Aspen Explorer and workstations that run IP21 graphics

## Description

Chemours is seeking a IT Infrastructure Specialist to join our growing Information Technology team. This position will be available at the New Johnsonville, TN location and report directly to the New Johnsonville Site IT Leader.

This role supports a manufacturing site environment by providing reliable end-user and plant-floor computing support, helping employees resolve technology issues, and maintaining equipment and processes that enable safe, effective business operations.

The responsibilities of the position include, but are not limited to, the following:

 * Provide second-tier support for end-user escalations, including potential off-hours, on-site manufacturing critical PC support.
 * Support the entire PC lifecycle, including inventory, installation, deployment, break-fix, asset return, and end-of-life management.
 * Install, configure, and test computer software, applications, and upgrades on company-issued devices, including personal computers, tablets, virtual desktop clients, mobile devices, and network connections.
 * Provide training for end-users on the use of technology, as appropriate.
 * Develop and maintain support technician documentation, tools, and processes.
 * Adhere to established procedures, global policies, safe work protocols, and process workflows in a manufacturing environment and across all support areas.
 * Support site-specific manufacturing technologies, including Aspen Explorer/IP21 workstations, industrial scanners and printers, lab equipment support, remote control tools, and Microsoft Teams Telephony-related functions.