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# IT Specialist

- **Company:** Mills Automotive Group
- **Location:** Brainerd, MN, United States
- **Salary:** $50,000 - $62,000
- **Contract:** Permanent contract
- **Skills:** Cyber Security, PC Tools, IP Pbx, Network Security, Microsoft Office, Windows Servers, Windows Domain, Anti-Phishing, Wide Area Networks, System Availability, AI Platforms, Information Technology, Firewall Services Module
- **Published:** November 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=79c564ba5f320013

## About the Role

Experience with the following technical areas and work traits is a plus:

 * Help Desk environment with ticketing and RMM system.
 * Windows Hyper-V Administration.
 * Windows Server in an Active Directory domain environment.
 * Office 365 Administration.
 * Firewall Configuration.
 * LAN/WAN Configurations and network security.
 * Various AI platforms
 * Automotive DMS system.
 * Strong troubleshooting skills.
 * Willing and able to document systems and procedures.
 * Ability to manage multiple priorities.
 * Excellent communication skills.
 * Ability to work with users at many technological levels.
 * Strong customer service focus.

## Description

* IT Help Desk assistance for our Team Members.
 * Team Member Add/Move/Changes.
 * Install and maintain network, server, application and voice systems to ensure high availability.
 * Troubleshoot PC software and hardware.
 * Troubleshoot and resolve problems associated with LAN and WAN network environment.
 * Work with hardware, software, MDR, EDR, Security Awareness, and Phishing training vendors.
 * Work with 3rd party support for problem resolution.
 * Work with Team Members to ensure proper resolution of any issues.
 * Assist with researching and developing Company standards for software, hardware, and processes.
 * Document problem resolution and systems.