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# EMR Applications Specialist (Org Wide)

- **Company:** Lakeland Care, Inc.
- **Location:** Fond du Lac, WI, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Business Analytics Applications, Electronic Medical Records, Information Technology, Crosswalk
- **Published:** November 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=91c60fa6deb30261

## About the Role

* Associate's degree in Information Technology, other related field, or equivalent combination of education and experience (includes knowledge, skills, and abilities).
 * A minimum of three to five (3-5) years of care management experience is highly preferred.
 * Experience in supporting an electronic medical record system is a plus.
 * Hands-on experience in process automation, best practice approach, technology efficiency, and effectiveness.
 * Understands the workflow and process requirements of complex application systems.
 * Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods.
 * Knowledge of EMR coding and crosswalk systems and security policies and procedures is preferred.
 * Ability to communicate effectively, establish, and maintain effective working relationships is necessary.
 * Current driver's license, acceptable driving record and proof of adequate insurance required.

## Description

* Monitor the EMR applications and related systems, document and analyze problems.
 * Supports EMR and related systems performance by evaluating and resolving end user questions submitted through LCI's helpdesk.
 * Create and monitor automated Microsoft workflows related to end-user processes.
 * Assist with implementation of configuration changes within the EMR and supporting systems, document configuration elements.
 * Test operational functions in the EMR test systems including when features are updated or new features are rolled out.
 * Assist with creating and maintaining training materials and end-user tools which may include both written and recorded materials.
 * Coordinate liaison activities in area of responsibility between LCI, EMR and related system vendors, as well as LCI's Third Party Administrator.
 * Maintain the confidentiality of client information and protected health information as required by State and Federal regulations, including the Health Insurance Portability and Accountability (HIPAA) Act of 1996.