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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Epic Application Analyst, Resolute Hospital Billing/Claims - **Company:** Ensemble Health Partners - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $97,000 - $145,500 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Build Management, Information Technology, Epic Hospital Billing, Epic ECSA - **Published:** November 8, 2026 - **Apply:** https://ensemblehp.wd5.myworkdayjobs.com/EnsembleHealthPartnersCareers/job/Epic-Application-Analyst--Resolute-Hospital-Billing-Claims_R054228 ## About the Role The ideal candidate will possess a current Epic Resolute Hospital Billing Administration or Epic Resolute Hospital Billing Claims Administration certification, with hands-on experience supporting the corresponding build and workflows. Relevant experience may include hospital billing configuration, work queues, claim generation, claim edits, submission, correction, and resolution., * Current Epic Resolute Hospital Billing Administration or Epic Resolute Hospital Billing Claims Administration certification is required. Candidates must upload verification of their active certification prior to the interview or provide verification at the start of the interview. * Minimum 3 years of Epic build, support, implementation, or optimization experience. * Demonstrated hands-on experience with Epic Resolute Hospital Billing and/or HB Claims build and workflows. * Experience supporting hospital/facility billing and/or institutional claims workflows within revenue cycle operations. * Experience with hospital billing workflows, work queues, claim generation, claim edits, submission, troubleshooting, or related Resolute HB functionality. * Strong understanding of hospital billing and revenue cycle workflows. * Experience gathering requirements, testing, and implementing Epic system enhancements. * Ability to travel up to 25% as needed. Additional Information This position pays between $97,000 - $145,500 based on experience and geographical location. Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client (up to 25%), temporary, or corporate office locations as business needs require., This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. ## Description The Epic Application Analyst, Resolute Hospital Billing/Claims serves as the primary liaison between Revenue Cycle Operations and Information Technology for Epic Resolute Hospital Billing and Claims functionality. This role is responsible for Epic build, configuration, workflow optimization, testing, troubleshooting, and ongoing support of hospital billing and institutional claims workflows., Epic Resolute Hospital Billing/Claims Support & Optimization * Analyze, design, configure, test, and support Epic functionality related to Resolute Hospital Billing and Claims. * Perform Epic build and configuration supporting hospital billing and institutional claims workflows. * Support billing workflows, work queues, claim generation, claim edits, submission, correction, and related revenue cycle processes. * Troubleshoot billing and claims-related application issues and identify system or workflow root causes. * Serve as a lead analyst for HB and/or HB Claims issues, enhancements, and optimization initiatives. * Identify opportunities to improve billing performance, clean claim performance, and overall workflow efficiency. Hospital Billing, Claims & Revenue Cycle Performance * Partner with Revenue Cycle leadership and operational teams to optimize hospital billing and claims workflows. * Analyze system-related causes of billing issues, claim errors, denials, and delays. * Support work queues and edits associated with hospital billing and claims. * Recommend Epic configuration and workflow improvements designed to increase billing accuracy and efficiency. * Support initiatives focused on revenue cycle performance, denial reduction, and clean claim improvement. System Build, Testing & Change Management * Perform Resolute Hospital Billing and Claims-related Epic build and configuration following organizational change control processes. * Gather business requirements and translate hospital billing and claims-related operational needs into Epic solutions. * Create and maintain workflow documentation, decision documents, and build specifications. * Participate in integrated testing, user acceptance testing, implementation, and post-production support. * Troubleshoot application issues and coordinate resolution with IT teams and Epic resources. Stakeholder & Client Support * Serve as a subject matter expert for Epic Resolute Hospital Billing and/or HB Claims functionality. * Partner with Revenue Cycle Operations, IT, and other stakeholders on hospital billing and claims-related initiatives. * Educate operational stakeholders on Epic functionality and recommended billing and claims workflows. * Support implementation, optimization, and performance improvement initiatives.