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# IT Field Service Technician

- **Company:** AA & D, LLC
- **Location:** Tulsa, OK, United States
- **Salary:** $39,520 - $43,680
- **Contract:** Permanent contract
- **Skills:** Wireless Networks, Computer Equipment, Laptops
- **Published:** November 8, 2026
- **Apply:** https://www.juju.com/job/16_f9da1f33

## About the Role

* Knowledge of computer hardware, software, printers, networking, cable management/installation, and common restaurant technologies.

 * Ability to diagnose and resolve technical issues effectively.

 * Possess strong communication skills, attention to detail and strong technical ability.

 * Ability to manage multiple tasks, prioritize issues, and maintain accurate records.

 * Willing to utilize a ladder (10 ft. reach).

 * Able to lift 50 lbs.

 * Excellent organizational and time management abilities.

 * Ability to work independently as well as in a team environment.

 * Strong customer service skills with the ability to communicate technical information to non-technical audiences., Q1: Are you having a Valid DL and reliable transport
Q2: How many years of IT Field Tech exp do you have
Q3: Are you comptia A cert and how soon you are ready to start.

## Description

Field Technicians are assigned to support a customer within a specified geographic area. As a Field Technician, you will act as the primary point of contact for customers on technical and service-related issues. You will troubleshoot, install, and resolve problems accurately and efficiently., * Diagnoses and performs service, repair and/or installation of computer products including system hardware, software, MFD printers, wide format printers, PC's, laptops, POS, single and multi-processor servers and wired/wireless networking.

 * Performs account management and maintenance for various applications and systems

 * Implementing basic cable management: Organizing cables using trays, raceways, or ties to prevent damage and improve airflow.

 * Provide technical assistance to customers while onsite

 * Perform routine maintenance on laser and wide format printers to ensure optimal performance and prevent breakdowns.

 * Responsible for personal quality of workmanship and taking all necessary precautions to prevent customer service disruptions.

 * Maintain accurate records of service activities, including repairs, maintenance, and customer interactions

 * Maintain OEM certifications as assigned and required