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# 360 Program Manager, Creative Operations - Haircare Cluster

- **Company:** Estee Lauder Inc
- **Location:** Minneapolis, MN, United States
- **Experience:** Expert
- **Salary:** $78,800 - $129,450
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Wrike
- **Published:** November 8, 2026
- **Apply:** https://www.minneapoliscareersite.com/job.asp?id=3505232103&tx=FL131FFK&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* 5+ years experience in project management for an in-house creative team or agency.?
 * Bachelor's Degree or equivalent
 * Strong partner to creative and internal stakeholders
 * Proactive and positive approach, presents solutions and strives to solves problems
 * S/he is comfortable presenting creative work to senior leadership and running high level meetings
 * Has a flexible attitude and can work in ambiguous situations
 * Is used to being the point person for internal or external clients
 * Is a natural leader with excellent communication skills
 * Loves solving problems and managing conflicts
 * Has a deep understanding of creative project management, workflow and infrastructure
 * Has experience using Wrike, Float, Monday or other project management tools to develop project plans, assign tasks and report of program status

## Description

* Lead end-to-end comprehensive program management of creative campaigns for 360 product launches.
 * Lead process documentation and evolution with the Director, Creative Operations
 * Evolve creative concepts into timelines and clear sets of deliverables to be deployed to local markets.
 * Create clear weekly priority lists with actionable next steps for the creative department for all projects under the project managers purview
 * Manage weekly resource allocations for interdisciplinary teams of designers and copywriters assigned to his/her projects
 * Oversee each phase of the internal and external routing and approval process: including the approval of concepts, video storyboards, pre- and post-shoot 360 assets, layouts and regional variants.
 * Keep projects on track through clear project plans in Wrike, issue tracking and status reports.
 * Proactively communicate project issues and resolution to internal stakeholders and Creative Ops team
 * Lead or participate in various cross functional meetings, including Creative Reviews, Marketing Reviews, Legal Review, Resource Allocations-effectively setting up the presentation of creative work, capturing recaps, and circulating notes and actionable next steps