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# Business Application Support Specialist

- **Company:** Vermont Agency of Human Services
- **Location:** Waterbury, VT, United States
- **Experience:** Experienced
- **Salary:** $65,603 - $102,856
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Business Software, Business Systems, Enterprise Software Applications, Information Technology
- **Published:** November 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=19dcb044ecdf4e77

## About the Role

* Be an exceptional communicator who can collaborate effectively with diverse stakeholders and be a Team player.
 * Demonstrate strong organizational, planning, and project management skills.
 * Have experience gathering requirements, aligning priorities, and coordinating complex initiatives.
 * Be skilled at documenting processes, developing standard operating procedures, and delivering training.
 * Excel at problem-solving, troubleshooting, and driving continuous improvement.
 * Bring experience supporting business systems, technology projects, or similar operational functions.

If you're passionate about improving systems, creating efficiencies, and making a meaningful impact through collaboration and innovation, we'd love to hear from you!, Duties are performed largely in a standard office setting. Private means of transportation should be available for required travel. The role involves intensive interaction with departmental staff to include officials who may advocate strongly for their programs. Must be able to communicate and interact directly with employees at varying degrees of system skill sets as well as varying levels of authority. Conflicting priorities and operational problems may be anticipated; competing priorities and tight deadlines are a frequent occurrence., Bachelor's degree AND two (2) years technical level experience working in a business environment using an enterprise application system., Associates degree in business or computer science AND four (4) years experience at a technical level working in a business environment using an enterprise application system., Six (6) years experience at a technical level working in a business environment using an enterprise application system.

## Description

In this dynamic role, you will serve as the primary subject matter expert for CRMS, providing business and system support, leading enhancement projects, coordinating testing and implementation activities, developing training and documentation, and partnering with stakeholders to improve processes and data quality. You'll help shape the future of CRMS while ensuring users have the tools and knowledge they need to succeed.