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# (Senior) Customer Analytics & Data Science Manager (AI & Modeling)

- **Company:** BANK OF CHINA (HONG KONG) LIMITED.
- **Location:** Beverly Hills, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis, Encodings, Information Systems, Machine Learning, Recommender Systems, Reinforcement Learning, Retrieval-Augmented Generation, Transfer Learning, Generative AI, Agentic-AI, Information Technology, Search Engines
- **Published:** November 8, 2026
- **Apply:** https://www.careerbuilder.com/job-details/-senior-customer-analytics-data-science-manager-ai-modeling-beverly-hills-ca--8b7f3cb3-cab9-4426-afad-03e8e8670c9b

## About the Role

Data Science, Artificial Intelligence (AI), Customer/Client Research, Reinforcement Learning, Strategic Planning, Machine Learning, Artificial Intelligence (AI), Emerging Technology, Business Banking, Problem Solving Skills, * Degree or above with major in Computer Science, Data Science, Information Systems or related discipline

 * 4 years'''' experience relating to analytics, modelling and machine learning/AI/Generative AI, at least 1 years of which at managerial level
 * Experience in Banking, Financial Services or FinTech industry preferred
 * Experience and knowledge in embedding techniques, RAG, promptings and LLM fine-tuning, involvement in search engine or recommendation system is a plus
 * Experience in machine learning model/AI/Generative AI related risk and control governance is a plus
 * A mature self-starter with strong drive, motivation, committed with good business sense and strong understanding of the personal banking market
 * Excellent interpersonal and communication skills with excellent written and spoken English and Chinese, knowledge of Mandarin would be a definite advantage
 * Candidate with more experience will be considered as Senior Customer Analytics & Data Science Manager

## Description

* Explore and create strategic solutions and actionable recommendations for the personal banking business by leveraging emerging AI technologies (e.g. Generative & Agentic AI, Reinforcement Learning, Machine Learning)
 * Collaborate with cross-functional teams to understand business needs and translate them into technical solutions
 * Develop and refine AI models to meet business objectives and regulatory requirements
 * Identify and evaluate suitable AI vendors for specific use cases, managing escalations to ensure deliverables and timelines are met with excellence.
 * Proactively identify new business opportunities and targeting strategies powered by AI technology advancements
 * Highly sensitive to the latest AI trend