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# IT Support Specialist

- **Company:** Jobot
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Salary:** $75,000 - $85,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Business Systems, Desktop Computing
- **Published:** November 8, 2026
- **Apply:** https://www.dice.com/job-detail/03890f19-c30b-4d78-983d-064f57910901

## About the Role

* 3+ years of hands-on IT support, desktop support or help desk experience.
 * Experience supporting an organization of 150+ employees.
 * Strong Microsoft 365 / Outlook skills, plus account administration (Active Directory or Entra ID a plus).

## Description

* Provide in-person support for staff: hardware, equipment, printers, phones and everyday troubleshooting.
 * Own IT onboarding and offboarding, from setting up computers and accounts to granting and removing access.
 * Resolve login, password, MFA and account-access issues across our EHR, Outlook and other business systems.
 * Support colleagues at our Kansas, Ohio and Wisconsin locations remotely, partnering with their on-site IT staff.
 * Work with our US-based IT vendors to log, escalate and follow through on issues, and help neighboring businesses in our building with IT needs.