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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Services, Infrastructure Services - **Company:** DSV - **Location:** Doral, FL, United States - **Experience:** Experienced - **Salary:** $65,000 - $75,000 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, JIRA, Microsoft Azure, Bash Shell, Cloud Computing, CompTIA Network+, Information Systems, Computer Literacy, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Firmware, Monitoring of Systems, Hyper-V, Identity and Access Management, Virtual Private Networks (VPN), Linux Servers, Windows Servers, Network Architecture, Networking Basics, Network Diagrams, Routing, Network Administration, Paessler Router Traffic Grapher, Windows PowerShell, TCP/IP, Virtual Local Area Networks, Virtualization Technology, Software Vulnerability Management, Wide Area Networks, Backup and Restore, Wireless Access Point, Zabbix, Network Routers, File Transfer Protocol (FTP), Cloud Platform System, Comptia Server+, Firewalls (Computer Science), Infrastructure Automation Frameworks, Information Technology, SolarWinds (Software), Network Support, Servicenow, Vmware - **Published:** November 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1c8ca6b91d6fbcc8 ## About the Role * Associate's degree in Computer Science, Information Systems, Network Administration, or related field, or equivalent work experience * 2-4 years of experience in IT infrastructure, systems administration, or network support, preferably in the transportation and logistics industry or a related field * Experience administering Windows Server environments, Active Directory, and virtualization platforms * Experience with networking fundamentals, including TCP/IP, VLANs, routing, switching, and firewalls * Experience with various file transfer protocols and how systems communicate together Skills & Competencies * Strong analytical, troubleshooting, and problem-solving skills * Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders * Ability to work independently and as part of a team * Strong attention to detail and ability to deliver high-quality work under tight deadlines * Ability to prioritize and manage multiple tasks and projects * Willingness to participate in on-call rotation and occasional after-hours maintenance as required * Familiarity with ITIL or other IT service management frameworks is a plus Preferred Qualifications * Bachelor's degree in Computer Science, Information Systems, or related field * Industry certifications such as CompTIA Network+, CompTIA Server+, CCNA, Microsoft Certified: Azure Administrator, or VMware VCP * Experience with scripting and automation tools (e.g., PowerShell, Bash) * Experience with backup and disaster recovery solutions * Experience supporting multi-site environments, including warehouses and distribution centers Language skills * Fluent in English (written and verbal) Computer Literacy * Proficient in Windows Server, Active Directory, Microsoft 365, and virtualization technologies * Familiarity with network and system monitoring tools (e.g., SolarWinds, PRTG, Zabbix) * Familiarity with IT service management systems such as ServiceNow or JIRA ## Description The IT Specialist, Infrastructure Services will be responsible for supporting, maintaining, and optimizing the company's IT infrastructure to ensure the availability, performance, and security of systems and services across the organization. This role will administer servers, networks, storage, and cloud environments, monitor system health, perform routine maintenance and patching, and troubleshoot and resolve infrastructure-related incidents, escalating complex issues to senior engineers or vendors as needed. The IT Specialist will also be responsible for maintaining accurate documentation of infrastructure configurations, changes, and procedures, and supporting infrastructure projects and upgrades., * Install, configure, administer, and maintain Windows and Linux servers, virtualization platforms (e.g., VMware, Hyper-V), and storage systems * Support and maintain network infrastructure, including LAN/WAN, switches, routers, firewalls, wireless access points, and VPN connectivity * Monitor system and network performance, availability, and capacity, and proactively address issues before they impact the business * Perform routine maintenance tasks, including patching, firmware updates, system backups, and disaster recovery testing * Administer Active Directory, DNS, DHCP, Group Policy, and identity and access management services * Support cloud and hybrid infrastructure environments (e.g., Microsoft Azure, Microsoft 365) * Troubleshoot and resolve infrastructure incidents and escalate complex issues to senior engineers or vendors as needed * Follow change management processes and maintain accurate records of incidents, changes, and resolutions in the IT service management system * Create and maintain technical documentation, including network diagrams, system configurations, and standard operating procedures * Apply and support IT security best practices, including vulnerability remediation, endpoint protection, and access controls * Support infrastructure projects such as site setups, office moves, hardware refreshes, and system migrations * Collaborate with other IT teams and service providers to identify and resolve recurring technical issues * Responsible as IT Service Owner for assigned infrastructure services, For this position, the expected base pay range is $65,000.00 - $75,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.