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# MLC Program Lead 26.27

- **Company:** The North Face
- **Location:** Mount Hood, OR, United States
- **Experience:** Expert
- **Salary:** $41,974 - $51,293
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Mailing, Web Browsers, Microsoft Office, Elearning, Web Applications
- **Published:** November 8, 2026
- **Apply:** https://www.careerbuilder.com/job-details/mlc-program-lead-26-27-mount-hood-parkdale-or--25393d1a-1909-4bce-92f0-00878823a870

## About the Role

Operations, Project/Program Management, Operational Communications, Team Player, Communication Skills, Multitasking, eLearning, Training/Teaching, Hospitality and Tourism, Detail Oriented, We're looking for a dependable, adaptable team player who enjoys working with children and families, communicates well, and can balance multiple priorities in a fast-paced environment. If you love skiing or snowboarding, enjoy helping others build their mountain skills, and take pride in creating a positive experience for every guest, this could be a great fit for you!, * 18 years of age or older

 * Successful completion of on-line PSIA-AASI E-Learning Courses
 * Passion for teaching and the mountain environment
 * Strong communication and guest services skills
 * Ability to work independently and within a team setting
 * Strong attention to detail with the ability to multitask effectively
 * Proficiency with Microsoft Office (Excel, Word, Outlook)
 * Basic web-based Internet browser navigation skills
 * Ability to read and reply to email communications in a professional and timely manner
 * Must provide own equipment (e.g. skis, snowboard, ski/snowboard boots, ski poles, gloves, goggles, thermal layers, etc.)
 * Minimum ability to ski and/or snowboard safely, comfortably linking round turns on intermediate (blue) groomed terrain at Mt. Hood Meadows
 * Able to meet minimum schedule commitment with availability including weekends and school holidays from approximately December 15 through April 30
 * Must be able to be certified as a Rental Technician within 5 days of hire
 * Comfortable with the changing dynamics of seasonal business
 * Those 18 years of age or older must submit to a background check to work with minors, * Prior experience working for an organized ski and snowboard school and/or experience working with children and parents in an educational or athletic setting
 * Prior experience in a fast paced, guest-facing position
 * Prior experience with RTP, or a similar point of sale system
 * Current Rental Technician certification
 * Conflict resolution training or experience

## Description

As a Programs Lead at Mt. Hood Meadows, you'll help create a smooth, welcoming, and memorable experience for guests participating in our multi-week ski and snowboard programs and multi-day camps. Working alongside the Programs Supervisor and fellow team members, you'll help coordinate daily operations and ensure guests and families feel supported from check-in to check-out.

This hands-on role combines organization, guest service, and mountain operations. You'll help manage program check-in and check-out, coordinate lunch and daily setup, maintain rosters, and communicate staffing and operational needs. You'll also pitch in with equipment preparation and boot fitting, assist with lessons when needed, and help keep program areas safe and ready for changing winter conditions.