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# Director AI Tools Deployment at Scale

- **Company:** MetLife
- **Location:** Cary, NC, United States
- **Experience:** Experienced
- **Salary:** $128,800 - $171,700
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Artificial Intelligence, Databases, Cursor, Microsoft Software, Microsoft Copilot, USB, Claude, GPT
- **Published:** November 8, 2026
- **Apply:** https://www.careerbuilder.com/job-details/director-ai-tools-deployment-at-scale-cary-il--ac570e3e-2597-4173-9da3-708ff4391cbc

## About the Role

Artificial Intelligence (AI), Willing to Travel, Customer Support/Service, Brokerage, USB, Microsoft Access Database, Microsoft Product Family, Artificial Intelligence (AI), Embedded Systems, Matrix Management, * 3-5+ years in management consulting, product management, corporate strategy, business transformation, finance, or related roles.

 * Proficiency using and experimenting with a wide variety of personal AI tools (e.g., Claude Cowork, Microsoft Copilot, Riplit, Cursor, Lovable).
 * Experience in building working solutions/products/apps/websites using AI tools in day-to-day life and work.
 * Hands-on, ownership-driven mindset with strong analytical, financial modeling, and problem-solving capabilities, and a proven ability to lead and influence across multiple teams.
 * Ability to embed AI into core team workflows and use tools and data insights to improve outcomes, address complex issues, and drive measurable performance improvements.
 * High School Diploma or equivalent., * Experience leading AI enablement or change efforts at scale - e.g., in a top-tier management consulting setting or Corporate Strategy at a large enterprise with ability to communicate effectively with senior and executive leadership.
 * Natural curiosity and inclination to challenge "the way work has always been done" with a track record of inspiring and leading people to adopt new tools and/or processes.
 * Prior experience in Financial Services and/or Insurance.
 * Bachelors in STEM or high education.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

## Description

The Director, AI Tools Deployment at Scale leads how USB turns broad access to AI tools - such as Claude Cowork, Microsoft Copilot, Cursor and others - into widespread adoption, constant experimentation and tangible gains in productivity and process performance.

This is a hands-on, embedded role: observe how colleagues operate, identify where AI can remove friction or unlock capacity, co-develop the solutions, and track and report the impact. Success requires strong strategic thinking, execution discipline, fluency with AI tools, executive presence, and the ability to influence across a highly matrixed organization.

We are especially interested in candidates who have deployed AI tools at scale before.

Key Responsibilities

 * Embed with USB teams to observe workflows, identify process-improvement and productivity opportunities, and build and prioritize a pipeline of AI use cases sized by effort, feasibility, and impact.
 * Co-develop AI solutions with end users - including prompts, agents, and Copilot/Claude/Chat GPT workflows - iterate based on real usage, and scale proven wins into reusable patterns for enterprise-wide rollout.
 * Champion AI adoption and fluency across teams, researching and recommending AI tools as needed, and collaborating with Enterprise Strategy and Capabilities teams to share best practices across MetLife.
 * Partner with Technology, Data, and Risk to ensure solutions remain secure, compliant, and aligned with MetLife\''s AI governance framework.
 * Define metrics and baselines, track and report realized impact across growth, adoption, and efficiency, and maintain executive communications for senior leadership.