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# Product Owner, Digital Self-Service Products

- **Company:** Delta Air Lines, Inc.
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Mobile Application Software, Web Analytics
- **Published:** November 8, 2026
- **Apply:** https://www.atlantacareerpath.com/job.asp?id=3505240024&tx=JT9688TYV&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Is at least 18 years of age and has authorization to work in the United States.
 * Possesses a high school diploma, GED, or high school equivalency.
 * Embraces diverse people, thinking, and styles.
 * Consistently prioritizes safety and security of self, others, and personal data.
 * Three years previous experience as a Product Analyst, Product Owner, Product Manager or similar position
 * Understanding of Product Management, Development, Design principles and Agile methodology
 * Comfortable managing projects and able to juggle multiple projects simultaneously
 * Proven ability in developing business strategy, business cases, articulating the tactics to achieve it, and then delivering
 * Able to forge relationships with internal stakeholders including the ability to influence without formal authority and collaborate with others
 * Strong communication skills, experience creating decks and presenting to senior leadership

What will give you a competitive edge (preferred qualifications)

 * Familiarity with Delta's Enterprise planning process
 * Product Ownership certification
 * Knowledge of the Product Lifecycle, Journey Management, and Customermoments

## Description

We are seeking an experienced and resourceful Product Owner to join our dynamic team. As the Product Owner for Prepared Traveler, you will be responsible for ensuring customers can effectively and successfully complete their transactions via Delta's Digital channels. You will define and drive the launch of new features and services that enhance experiences on delta.com and the mobile app. You'll have an eye for detail and work with various stakeholders to drive alignment around your roadmap, measure performance, and oversee the development for your product from ideation to launch and beyond. You should be a self-starter, action oriented, comfortable with ambiguity, and astute in relationship building.

 * Discover functional gaps and identify new opportunities for product roadmaps based on market research, customer and Res Specialist feedback, reviewing customer sessions, defect logs, and web analytics data
 * Lead teams of IT developers, UX designers, and cross-functional business teams to successfully deliver initiatives
 * Communicate and coordinate with key stakeholders across the organization to prioritize development, build out product roadmap, complete testing, and triage defects and escalations
 * Define success criteria and metrics of new product experiences, complete post-implementation analysis, and perform ongoing optimization
 * Take general business requirements and develop technical execution plan to deliver required projects
 * Ensure delivery of high-quality product improvements that meet business objectives