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# TECHNICAL SUPPORT ENGINEER III

- **Company:** TE Connectivity,
- **Location:** Middletown, DE, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Failure Mode Effects Analysis, Operational Data Store, Statistical Process Control (SPC), Software Troubleshooting
- **Published:** November 8, 2026
- **Apply:** https://www.careerbuilder.com/job-details/technical-support-engineer-iii-middletown-de--53646156-6402-4a85-8f14-febb29823823

## About the Role

Technical Support, Technical Support, Diversity, Continuous Improvement, Cross-Functional, Process Improvement, Product/Service Launch, Risk Management, Product Support, Capacity Utilization, * Bachelor's degree in Mechanical, Industrial, Electronics, Manufacturing Engineering, or related disciplines.

 * Minimum 8 years of experience in manufacturing, supplier engineering, process engineering, quality, or operations.
 * Strong knowledge of manufacturing processes, NPI, and production management.
 * Proven experience working directly with suppliers and cross-functional teams.
 * Experience driving process improvements and resolving manufacturing issues.
 * Familiarity with Lean Manufacturing, Six Sigma, SPC, PFMEA, and problem-solving methodologies.
 * Strong communication, project management, and stakeholder management skills.
 * Willingness to work at supplier sites and travel as required.
 * Experience in electronics, connector, cable assembly, automotive, or high-volume manufacturing environments.
 * Strong understanding of supplier operations and production processes.
 * Hands-on experience supporting NPI, production transfer, or factory ramp-up projects.
 * Ability to analyze production, quality, and operational data to drive improvements.
 * Strong troubleshooting and root cause analysis capabilities.
 * Experience working in a fast-paced multinational manufacturing environment.
 * Self-driven with excellent collaboration and influencing skills.
 * Comfortable working directly with suppliers and leading improvement initiatives.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

## Description

Technical Support Engineer III serves as TE's on-site technical representative at supplier facilities, ensuring successful product industrialization, production readiness, quality performance, and delivery execution. The role partners closely with suppliers and cross-functional teams to drive NPI, capacity expansion, process optimization, risk mitigation, and continuous improvement initiatives while ensuring customer and business requirements are achieved.

Job Requirements

 * Act as the primary on-site technical liaison between TE and assigned suppliers.
 * Support New Product Introduction (NPI), transfer projects, and production ramp-up activities.
 * Monitor supplier production performance, capacity utilization, and operational readiness.
 * Drive issue resolution for manufacturing, quality, capacity, and delivery challenges.
 * Collaborate with Engineering, Quality, Operations, Supply Chain, and Sourcing teams.
 * Support Root Cause Analysis (RCA) and implementation of corrective and preventive actions.
 * Evaluate manufacturing processes and identify opportunities for productivity improvement.
 * Conduct supplier assessments, process audits, and readiness reviews.
 * Ensure compliance with TE standards, product requirements, and customer expectations.
 * Provide regular reports on supplier performance, risks, escalation status, and improvement activities.
 * Lead or support continuous improvement projects to improve quality, cost, delivery, and operational efficiency.
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