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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Engineer - **Company:** Ondo Finance Inc. - **Location:** United States (Remote available) - **Experience:** Starter - **Contract:** Temporary contract - **Skills:** Microsoft Access, Microsoft Windows, Apple Mac Systems, Bash Shell, Software as a Service, CompTIA Security+, Identity and Access Management, Information Technology Operations, Python (Programming Language), Windows PowerShell, Role-Based Access Control, Azure Active Directory, Okta, Office365, IT Architecture, Microsoft InTune, Low-code, Casper Suite, Gsuite, User Administration - **Published:** November 8, 2026 - **Apply:** https://www.adzuna.com/details/5890595994 ## About the Role * 2-3 years of experience in IT support, IT operations, or systems-focused roles. * Experience providing Tier 1-2 IT support in a SaaS-heavy environment. * Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC. * Hands-on experience with IAM platforms such as Okta, Azure AD, or similar. * Experience supporting Google Workspace or Microsoft 365 environments. * Experience supporting macOS environments or strong endpoint fundamentals. * Comfort working in a terminal / CLI environment appropriate to experience level. * Ability to read and modify scripts written in Python, Bash, or PowerShell. * Strong written communication and documentation skills. * Ability to work independently in a fully remote environment. Backgrounds in Microsoft-centric environments (O365, Azure AD, Intune) are welcome, provided there is comfort learning Okta and SaaS-first tooling. Nice to haves * Experience with endpoint management platforms such as Addigy, JAMF, Iru, or Intune. * Experience building or maintaining low-code / no-code automations (e.g., Okta Workflows). * Exposure to SaaS-first, identity-driven IT architectures. * Familiarity with vendor management, procurement workflows, or asset lifecycle tracking. * Interest in identity governance, security-adjacent work, or enterprise automation. * Relevant certifications (Okta certifications, CompTIA A+/Network+/Security+, Google Workspace, Microsoft certifications). ## Description We are seeking a motivated, systems-oriented IT Engineer to join our Corporate IT team. This role combines hands-on IT operations and Tier 1-2 support with ownership of identity, access, endpoint management, and employee lifecycle workflows. You will work closely with the IT Operations Engineer and Security team to operate and continuously improve a modern, SaaS-first, highly automated IT environment. This is a junior but high-impact role designed for someone who wants to grow into identity-driven, automation-focused IT. Responsibilities Identity, Access & SaaS Operations * Support day-to-day administration of IAM platforms such as Okta (or similar IdPs), including user lifecycle workflows, access provisioning, group management, and MFA. * Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, Notion, and other internal tools. * Help enforce least-privilege access principles and support periodic access reviews and audits. * Execute secure and timely access provisioning and deprovisioning aligned with documented lifecycle processes. Endpoint & Device Management * Support macOS endpoint management using Addigy, Iru, or similar platforms. * Assist with device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows. * Coordinate device preparation, shipping, replacements, and secure device recovery for offboarding employees. * Help maintain endpoint security standards and configuration baselines. Employee Lifecycle & Automation * Execute and coordinate end-to-end onboarding and offboarding processes, including: + Account provisioning and access configuration + Device setup and logistics + Role-based access enforcement + Secure deactivation and asset recovery * Assist in building and maintaining low-code / no-code automations (e.g., Okta Workflows) to reduce manual effort and increase reliability. * Ensure lifecycle processes are documented, repeatable, and auditable. * Identify opportunities to improve lifecycle efficiency and reduce operational risk. Tier 1 & 2 IT Support * Provide day-to-day IT support across identity, SaaS applications, access issues, and macOS endpoints. * Serve as an escalation point for more complex access, integration, or device issues. * Perform structured troubleshooting and root-cause analysis rather than applying temporary fixes. * Identify recurring operational problems and contribute to durable, system-level improvements. Vendor Lifecycle & IT Operations * Support vendor onboarding, evaluation, and renewals. * Assist with SaaS access reviews and vendor offboarding. * Help maintain visibility into vendor usage, contracts, and lifecycle status. * Contribute to improving procurement and asset tracking processes.