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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Component Director, Information Systems Services - **Company:** EDUCATION SERVICE CENTER, REGION 20 [ESC-20] - **Location:** San Antonio, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $120,456.0 - $135,516.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Macintosh Computers, Spreadsheets, Cloud Computing, Information Systems, Databases, Data Systems, Desktop Computing, Text Processing, Web Browsers, Presentation Programs, Enterprise Software Applications, Peripherals - **Published:** June 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=663d000250eed27d ## About the Role Do you have experience in Team supervision?, Do you have a Master's degree?, * Master's degree required from an accredited university in business administration, information management systems, or related field. * Five years of relevant experience in leading school administration services. * Thorough knowledge of public education student and business accounting guidelines for the state of Texas. * Knowledge of school procedures and processes related to school administration. * Five years of PEIMS administration, TSDS, or related experience preferred. * Demonstrated knowledge of software enterprise systems and their impact on Local Education Agency (LEA) operational efficiencies. Skills/Abilities * Demonstrated competency in leadership and supervision. * Demonstrated use of effective critical thinking skills and analysis. * Demonstrated knowledge, expertise, and ability to lead and manage multiple programs, budgets, and staff. * Ability to produce high quality, professional communications, documents, and programs through strong organizational skills, project management, attention to detail, ability to meet deadlines, and prioritize multiple projects in a fast-paced environment. * Demonstrated use of effective interpersonal skills, emotional intelligence, cultural awareness, and sound judgment in resolving challenges. * Proficiency with standard functions within applications such as Microsoft 365/Google, (word processing, spreadsheets, presentation software), e-mail, web browsers, and databases. * Proficiency with computers (PCs and/or MACs) to include file and desktop management and operations, and working in a cloud-based and/or networked environment. * Exceptions to these requirements will be considered based on exemplary skills, training, and record of success. ## Description JOB SUMMARY: Provide leadership, direction, and management for the administration and implementation of the ESC-20 Information Systems Services component. Services include: ASCENDER Enterprise Software and support, Public Education Information Management Systems (PEIMS), Texas Student Data Systems (TSDS), and related services for ESC-20 clients. Ensure compliance with applicable program regulations, ESC-20 Board Policies, and Administrative Procedures., * Ensure the delivery of high-quality programs and services which advance the Center's mission are made available to LEAs. * Interpret state and federal rules and laws pertaining to school administrative operations and assist staff in their interpretation. * Ensure support for implementation of state mandates, state initiatives, and locally identified priorities related to school business and student administrative support products and services. * Develop thorough understanding of ESC-20 products and services and promote their use by LEAs. * Ensure that all problems are handled in a timely basis, and that emerging client needs are defined and communicated through the defined procedures. * Develop an in-depth understanding of Texas Computer Cooperative (TCC) products, PEIMS, and TSDS. * Develop and nurture positive business relationships with school administrators. * Develop system implementation plans for new systems or new clients. * Market products and services regionally and support TCC statewide marketing efforts. * Maintain up-to-date knowledge of TCC product development initiatives. * Ensure appropriate LEA personnel are trained and understand the requirements for the PEIMS. * Ensure timely submission of PEIMS and TSDS data to the Texas Education Agency. * Ensure software releases, documentation and training are available to clients in a timely manner. * Ensure reported system problems and special requests are handled by the appropriate staff in a timely manner. * Ensure participation in regional and state committees to provide input and feedback on strategic plans for TCC. * Serve as a TSDS Executive Sponsor and ensure appropriate staff are certified per TSDS requirements. * Provide professional development experiences for staff to contribute to and maintain high-quality programs and services for clients. * Coordinate efforts of Information Systems Services programs with other Center products and services to maximize benefits to clients. * Ensure users groups for ASCENDER Business and Student clients are functioning effectively to assess client needs and facilitate best practices across LEAs. * Coordinate visits of assigned personnel and self to ensure maximum availability of staff to clients. INITIATIVE * Demonstrate initiative, persistence, and a proactive approach to assigned responsibilities. * Demonstrate the use of sound judgement and ingenuity in problem solving to meet the needs of the Center and clients served. * Seek, participate, and engage in job-related learning and development experiences that provide professional growth. * Remain current with industry standards, developments, and applicable laws/regulations; implement accordingly. * Demonstrate flexibility and adaptability to new situations and assignments. * Set challenging goals and reach a high standard of performance despite barriers encountered. * Perform duties with awareness of broader organizational impact, ensuring actions and decisions support department and organizational success. * Promote and support continuous improvement and organizational change. * Work under minimal supervision. COMMUNICATION/HUMAN RELATIONS * Model the Principles of Public Service (Policy AD LOCAL). * Communicate in a timely and effective manner and interact professionally. * Build professional relationships with colleagues and clients, maintaining regular interaction to meet shared outcomes. * Demonstrate self-confidence, professionalism, and a high level of customer service skills (e.g., courtesy, patience, diplomacy, etc.) at all times and, in particular, when under stressful or unprecedented situations while working with colleagues and clients. * Demonstrate professional-level written and oral communication skills. * Work collaboratively in a team setting. * Keep supervisors informed. * Regularly handle and maintain confidentiality of sensitive communications and information at all times. SUPERVISION AND ORGANIZATION OF STAFF * Ensure that a comprehensive system of supervision, substantive performance evaluation, and staff development is provided to staff members. * Recommend a staffing pattern for the department which ensures efficiency and effectiveness in all areas. * Recruit individuals who best match he requirements for the position and the culture of the Center. * Provide leadership, direction, and support to assigned staff to ensure timely achievement of department goals and outcomes. BUDGET RESPONSIBILITY * Develop, monitor, and manage assigned budgets in a timely, efficient, and fiscally responsible manner. * Monitor program expenditures to ensure use of funds in accordance with program guidelines and Center policies and procedures. * Be aware of and follow Center guidelines of allowable costs when recommending use of public funds for expenditures for supplies, equipment, and facilities in area of assignment. PHYSICAL/MENTAL DEMANDS & ENVIRONMENTAL FACTORS * Tools/Equipment Used: Standard office equipment including personal computer, peripherals, copy machine, phone, etc. * Posture: Prolonged sitting; occasional standing, bending/stooping, pushing/pulling, and twisting. * Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching. * Lifting: Light lifting and carrying (less than 15 pounds); occasional heavy lifting/carrying (15-50 pounds). * Environment: This role primarily operates in an in-person, dynamic office setting, characterized by frequent verbal communication, movement, and collaboration among team members (small to large in-person gatherings/meetings); exposure to low or intense illumination; exposure to office equipment noise; may work prolonged or irregular hours; frequent travel; and, occasional remote work (after pre-determined length of employment). * Mental Demands: Work with frequent interruptions; maintain emotional control under stress. ADDITIONAL REQUIREMENTS * Champion and model the Center's Mission, Vision, Core Values, and Service Standards. * Function within the policies and procedures of ESC-20. * Accept other responsibilities as assigned. * Dress and groom appropriately for the ESC-20 work setting. * Travel independently to fulfill responsibilities of the position. * Maintain regular and reliable attendance, majority in-person/onsite. * Serve at the will of the Executive Director. ## Related Videos - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [You’re a great coder? 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