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# Hybrid South Carolina Cloud Engineer - Managed IT Services (5117)

- **Company:** SMX, LLC
- **Location:** Columbia, SC, United States
- **Experience:** Experienced
- **Salary:** $78,800 - $131,400
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Amazon Web Services, Microsoft Azure, Backup Devices, Bash Shell, Cloud Computing, Cloud Engineering, DevOps, Issue Tracking Systems, Python (Programming Language), Lex (Software), Windows PowerShell, OpenAI, Cloud Services, Zero Trust Network Access, Systems Integration, Scripting, Google Cloud, Cloud Platform System, Cloudformation, Kubernetes, Infrastructure Automation Frameworks, Information Technology, Cloud Migration, Terraform, Docker, Servicenow
- **Published:** November 8, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3505241585&tx=JJ11205LFU&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Associate's or Bachelor's degree in IT, Computer Science, or related field; or equivalent work experience.
 * 3+ years hands-on experience supporting, maintaining, or operating cloud platforms (AWS, Azure, or GCP), ideally in a managed services or MSP environment.
 * Strong understanding of core cloud services (compute, storage, networking, identity, security, backup/recovery).
 * Experience with configuration, monitoring, automation, and Infrastructure-as-Code (Terraform, ARM, CloudFormation, etc.).
 * Proficient in scripting languages (e.g., PowerShell, Bash, Python).
 * Familiarity with service management tools (e.g., ServiceNow, ConnectWise), ticketing systems, and ITIL practices.
 * Excellent troubleshooting, communication, and documentation skills.
 * Ability to work independently, prioritize tasks, and manage time while supporting multiple clients and projects.

Desired Skills & Experience

 * Industry certifications (e.g., AWS, Azure, or GCP) are a strong plus.
 * Familiarity with Zero Trust Architecture (ZTA), TIC 3.0, and security controls
 * Exposure to AI/ML tooling within AWS or Azure (e.g., Bedrock, SageMaker, Comprehend, Lex, Azure OpenAI)
 * Experience with containers (Docker, Kubernetes), DevOps, and automation tools is desirable.
 * Knowledge of regulatory compliance standards (e.g., HIPAA, SOC 2) is advantageous.

## Description

* Deploy, configure, and provide day-to-day operational support for client cloud environments (AWS, Azure, GCP, and/or hybrid).
 * Implement and maintain cloud resources, including compute, storage, networking, and security components for multiple clients.
 * Support cloud migrations, new implementations, system upgrades, and integrations, working closely with project teams and client contacts.
 * Automate routine operational tasks using Infrastructure-as-Code (IaC) tools (e.g., Terraform, ARM, CloudFormation) and scripting (e.g., PowerShell, Python, Bash).
 * Monitor system health, performance, cost, and security alerts across client environments, proactively resolving issues and escalating as needed.
 * Respond to incidents and service requests per contractual SLAs, providing detailed troubleshooting, root-cause analysis, and resolution documentation.
 * Enforce client-specific security requirements, access controls, and backup/recovery procedures in accordance with compliance standards and best practices.
 * Maintain detailed environment documentation, change logs, and knowledge base articles for all assigned clients.
 * Collaborate with Service Desk and NOC teams to deliver excellent, consistent support for all managed cloud services customers.
 * Stay current with new cloud services, features, and best practices; contribute to service improvements and process optimization.
 * Participate in an on-call rotation for after-hours support as required.