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# Operations Management Systems Manager

- **Company:** Staffing Partners, LLC
- **Location:** Clark, NJ, United States
- **Experience:** Expert
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Excel, Data Analysis, Relational Databases, Power BI, ServiceNow IT Service Management, Servicenow
- **Published:** November 8, 2026
- **Apply:** https://www.thejobnetwork.com/job/be82a1e3-4d1d-4aff-b561-114139261c66/operations-management-systems-manager

## About the Role

* +5 years' experience, preferably in Supply Chain
 * Exceptional in Microsoft excel
 * Direct experience with regular interaction/management, an understanding of relational database concepts; the ability to merge and transfer files resulting in the creation of reports from multiple sources
 * Strong interpersonal skills with the ability to work individually and as part of a team
 * Ability to derive and articulate insights and actionable recommendations from data analysis
 * Enthusiasm to work in a fast-paced, team-oriented environment
 * Ability to prioritize and handle multiple projects independently, simultaneously, and with strong attention to detail
 * Strong critical and analytical thinking
 * Strong problem solving
 * Experience leading a team of +2
 * KPI development and management
 * Strong communication and organization

## Description

* Familiar with IT ticketing systems JIRRA, Service Now
 * Proficient in Power BI experience or similar reporting solution
 * Responsible for hitting MTD SHIP goals and maintaining SLA, meticulously tracking performance metrics, and proactively identifying and addressing any potential roadblocks.
 * Lead Peak Planning and Management, utilizing strong organizational and analytical skills to anticipate and mitigate potential challenges.
 * Represent the team on calls with cross-functional partners, delivering clear, concise, and well-organized updates and action plans.
 * Support the development and continuous improvement of standards, meticulously documenting processes and ensuring consistent implementation and improvement of systems.
 * Serve as a subject matter expert in technical and operational flows, demonstrating a sharp eye for identifying root causes and developing detailed action plans to address issues.
 * Develop and implement data-driven strategies to improve efficiency in hold management, meticulously tracking progress and identifying areas for further refinement.
 * Oversee a team of analysts responsible for maintaining day-to-day operations related to inventory and order flow, ensuring accurate data analysis and reporting.

Core Responsibilities:

 * Experience with database management and related tools is a strong plus.
 * The ideal candidate is a highly analytical, process-oriented individual with meticulous attention to detail and exceptional organizational skills. They are constantly seeking opportunities to streamline and improve existing processes. This role requires a proactive problem-solver who thrives in a fast-paced environment and can effectively manage multiple priorities. The OMS Manager must be well-versed in distribution and supply chain operations, performance benchmarking, and KPI/dashboard development.