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# Deltek Vantagepoint Application Support Specialist

- **Company:** VDart, Inc.
- **Location:** Portland, ME, United States (Remote available)
- **Contract:** Temporary to permanent
- **Skills:** Databases, Issue Tracking Systems, Server Administration, SQL Databases, Backend, User Administration, User Accounts
- **Published:** November 8, 2026
- **Apply:** https://www.careerbuilder.com/job-details/deltek-vantagepoint-application-support-specialist-portland-me--6db953c0-abc9-4f78-9743-c2b75062bbfe

## About the Role

Deltek Accounting Software, Software Administration, Deltek Accounting Software, Software Administration, User Account Administration, Support Documentation, Problem Solving Skills, Detail Oriented, SQL (Structured Query Language), Identify Issues, * Hands-on experience with Deltek Vantagepoint.

 * Front-line application support and troubleshooting.
 * Experience managing incoming support requests through a ticketing system.
 * User account management, access permissions, and backend configuration support.
 * Ability to analyze recurring issues and maintain support documentation.
 * Strong problem-solving skills, attention to detail, and ability to work independently.
 * SQL experience is a plus but not required.

## Description

We are seeking a detail-oriented Deltek Vantagepoint Application Support Specialist to provide front-line support for day-to-day Deltek issues. This individual will monitor incoming support tickets, troubleshoot user questions, manage account access and permissions, and assist with routine system maintenance.

Day-to-Day Responsibilities:

 * Monitor and respond to incoming Deltek Vantagepoint support tickets.
 * Troubleshoot basic user issues and answer day-to-day system questions.
 * Create, update, activate, and deactivate user accounts.
 * Process approved user access, security, and permission changes.
 * Support employee onboarding and offboarding within Deltek.
 * Maintain employee records, including supervisor, office, and organizational changes.
 * Assist employees with timesheet, expense, project access, charge code, and approval routing issues.
 * Perform routine data maintenance and correct inaccurate or incomplete records.
 * Document ticket resolutions and identify recurring issues.
 * Create and maintain SOPs and knowledge-base documentation.
 * Escalate complex configuration, financial, integration, security, or system issues to the appropriate system owners.