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# Dispatcher (Gas Systems Operator) (Charleston, WV, US, 25304)

- **Company:** UGI Corporation
- **Location:** South Charleston, WV, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Geographic Information Systems, Information Retrieval
- **Published:** November 8, 2026
- **Apply:** https://www.careerbuilder.com/job-details/dispatcher-gas-systems-operator-charleston-wv-us-25304-charleston-wv--046e3414-f798-4a64-9c9f-a8b8543b465d

## About the Role

System Operations, Natural Gas, Oil and Gas, System Operations, Telephone Skills, Call Centers, Customer Relations, Communication Skills, Presentation/Verbal Skills, Writing Skills, * High school diploma or equivalent.

 * Requires computer skills for data entry and information retrieval tasks.
 * Tact and diplomacy when dealing with difficult customer interactions.
 * Demonstrated strong verbal and written communication skills.
 * Subject to working 12 hour rotating shifts within a 24/7 operations environment including holidays.
 * Requires five (5) years of related work experience or related degree.

Preferences:

 * Previous emergency dispatch experience.
 * Experience with customer information, geographic information, and/or dispatching systems.
 * Live within 45 minutes of the location.

## Description

We are currently recruiting in our Corporate office, Charleston, WV, for a Dispatcher (Gas Systems Operator)., * Answers incoming calls from customers and dispatches accordingly to the appropriate field operations personnel to respond.

 * Must ask sufficient questions of callers to get accurate location and event details to communicate to appropriate responding staff for calls such as priority (PRs) and no gas.
 * Sorts and distributes orders and customer contact requests received from the call center to the corresponding operations area.
 * Accurately documents communications and account information with internal and external customers on issues related to the maintenance and operation of our natural gas systems.