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# Desktop Support Technician

- **Company:** County of Williams
- **Location:** Williston, ND, United States
- **Experience:** Experienced
- **Salary:** $56,742 - $64,480
- **Contract:** Permanent contract
- **Skills:** Computer Maintenance, Desktop Computing, Microsoft Desktop Optimization Pack, Information Technology
- **Published:** November 8, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-technician-williston-nd--3692b358-3713-4b4e-beaf-f578ee31054f

## About the Role

Desktop Administration, Desktop PC, Desktop Administration, Computer Maintenance, Peripheral Hardware, Document Scanners, Printers, Systems Administration/Management, Scanners Hardware, Technical Support, * Associate Degree in Information Technology or Computer Science OR High School Diploma or GED AND two (2) years of information technology experience

 * A+, CNE, and Microsoft Desktop Support Technician certifications preferred
 * Must possess a valid North Dakota Driver's License or equivalent
 * Must pass a background check and pre-employment drug and alcohol screening

Special Working Conditions:

 * Must be able to lift 50 pounds
 * Must be able to provide on-call and emergency technical support outside of regular work hours

## Description

The Desktop Support Technician performs various technical work related to the maintenance of Williams County desktops, notebooks, and telephone equipment., * Installs, assembles, configures, and maintains computers, monitors, and peripherals, including printers, scanners, and related hardware

 * Pulls cables and rewires cabling as required for new installations and office reconfigurations
 * Provides technical support and troubleshooting assistance for networked computer systems, including hardware, software, and email
 * Investigates and resolves network and peripheral equipment problems; performs related repairs as required
 * Performs preventative maintenance necessary to keep County computers and systems free of viruses, spyware, and adware
 * Responds to technical service requests in a timely and prompt manner; accurately documents technical service call information into ticketing or knowledge base system(s)
 * Monitors and assists with ensuring the availability, connectivity, and security of assigned technology-related equipment
 * Schedules and provides training to technology end users as requested
 * Coordinates and collaborates with Information Technology Department staff to research and implement the use of new technologies
 * Provides on-call technical support as scheduled and required
 * Maintains confidentiality of non-public records and makes available all data and information deemed a public record by the North Dakota Century Code.