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# UX Specialist/Designer

- **Company:** Leidos, Inc.
- **Location:** Baltimore County, MD, United States
- **Experience:** Experienced
- **Salary:** $87,100 - $157,450
- **Contract:** Permanent contract
- **Skills:** HTML, Web Accessibility, Agile Methodology, Data Analysis, Confluence, JIRA, Axure RP, Cascading Style Sheets (CSS), Design of User Interfaces, Human-Computer Interaction, Responsive Web Design, User-Centered Design, Website Wireframe, Pega, Figma, Servicenow
- **Published:** November 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=87a898f2b382f7d0

## About the Role

Leidos is seeking a talented and experienced User Experience (UX/UI) Specialist to support the Social Security Administration (SSA) and its Digital Modernization Strategy. This is an exciting opportunity to contribute to innovative technology solutions that positively impact more than 65 million Americans each month.

This position is onsite full time in Woodlawn, MD

The successful candidate will play a key role in designing intuitive, accessible, and user-centered digital experiences that enhance SSA's applications and services.

We are looking for a collaborative, forward-thinking professional with experience in:

 * User Experience (UX) and User Interface (UI) Design
 * User Research and Usability Testing
 * Requirements Gathering and Business Analysis
 * Data Analysis and Design Thinking
 * Wireframing and Interactive Prototyping
 * Responsive Web Design
 * Section 508 Accessibility Compliance
 * Agile Collaboration and Cross-Functional Teamwork, * Bachelor's degree with a minimum of 4 years of relevant experience; or a Master's degree with a minimum of 2 years of relevant experience; or 8 years of related experience in lieu of a degree.
 * Minimum of 3 years of direct experience in UX/UI design, including user-centered design methodologies and user analysis.
 * Minimum of 3 years of experience documenting user requirements, screen designs, and design recommendations.
 * Minimum of 3 years of experience designing and conducting formative usability testing in formal and informal environments.
 * Minimum of 3 years of experience preparing and presenting usability findings, design concepts, and recommendations to small and large audiences.
 * Strong written and verbal communication skills, with the ability to explain technical concepts and interact directly with customers and stakeholders.
 * Ability to collaborate effectively with multidisciplinary teams and translate complex business requirements into user-friendly design solutions.
 * Must provide a digital portfolio of design work for review.
 * Must be able to obtain a Public Trust.

.Preferred Qualifications

 * Experience with Figma and/or Axure RP for wireframing, prototyping, and UI design.
 * Strong understanding of responsive web design, Section 508 accessibility, and UX/UI best practices.
 * Experience working in Agile/Scrum environments, including user stories, acceptance criteria, and sprint activities.
 * Experience collaborating with front-end developers on design implementation, testing, and quality assurance.
 * Familiarity with HTML, CSS, W3C standards, and design systems such as the U.S. Web Design System (USWDS).
 * Experience using Jira, Agility, or Confluence for project tracking and collaboration.
 * Experience with Pega and/or ServiceNow platforms.
 * Previous experience supporting federal, state, or local government agencies.

## Description

* Analyze business processes, evaluate user needs, and translate requirements into intuitive, user-centered interface designs.
 * Collaborate with stakeholders to identify business objectives, gather requirements, and understand end-user needs.
 * Facilitate customer discovery sessions, stakeholder interviews, and collaborative design workshops.
 * Develop conceptual models, user journey maps, personas, and scenarios of use to inform design decisions.
 * Create, evaluate, and refine wireframes, screen layouts, and interactive prototypes for browser-based applications.
 * Plan, design, and conduct usability testing in both formal and informal settings to validate design solutions.
 * Analyze usability findings and provide actionable recommendations to improve the overall user experience.
 * Document user requirements, interface designs, usability findings, and design recommendations.
 * Present design concepts, research findings, and recommendations to technical teams, stakeholders, and customers.
 * Collaborate with developers, business analysts, and other team members to ensure design solutions align with business requirements and user expectations.
 * Support the development of accessible, responsive, and user-friendly digital applications.