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# CRM Business Analyst

- **Company:** Infostretch Corporation
- **Location:** Nashville, TN, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Artificial Intelligence, DevOps, Design of User Interfaces, Human-Computer Interaction, Knowledge Management, Team Foundation Server, Microsoft SharePoint, Software Engineering, Search (Computer Science), Information Technology
- **Published:** November 8, 2026
- **Apply:** https://www.careerbuilder.com/job-details/crm-business-analyst-nashville-tn--b8e7e84b-5499-4349-ad8c-9eb9de5bdca1

## About the Role

Business Analysis, Customer Relationship Management (CRM), Business Transformation, Biology, DevOps, Quality Engineering, User Interface/Experience (UI/UX), Internet of Things, Artificial Intelligence (AI), Software Development, * Ability to work in a team environment that is process oriented and deadline driven.

 * Strong oral and written communication skills.
 * Excellent attention to detail and organizational skills.
 * Basic software and application skills, including proficiency in word processing, Excel, presentation creation tools, and internet research tools.
 * Strong problem solving skills and the ability to exercise mature judgment.
 * Ability to work during client business hours, 8 AM to 5 PM ET, with flexibility upon request.
 * Ability to manage multiple project tasks effectively and efficiently.
 * Ability to communicate with team members, delegate tasks, and provide project activity status updates.
 * Experience maintaining and coordinating project schedules, including sending meeting invitations and reserving conference rooms.
 * Knowledge management experience, including SharePoint or other government approved electronic repositories.

Preferred Skills

 * Prior professional services or consulting experience.
 * Customer service experience.
 * Administrative assistance experience.
 * Bachelor''s degree., Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred.

## Description

We are seeking a detail oriented and organized CRM Business Analyst to support daily CRM operations, reporting, and task coordination. The ideal candidate will have strong communication, organizational, and problem solving skills, along with the ability to manage multiple tasks in a deadline driven environment.

This role requires effective coordination with team members, maintaining project schedules, supporting knowledge management activities, and working during client business hours., * Perform daily CRM triaging.

 * Prepare daily CRM reports.
 * Perform daily TFS and email triaging.
 * Coordinate project activities and communicate task status with team members.
 * Help maintain project schedules and coordinate meetings.
 * Support knowledge management activities and maintain information in approved repositories.
 * Manage multiple project tasks while meeting deadlines and maintaining accuracy., Please Note: Apexon never asks candidates to make payments at any stage of the hiring process, including interviews, offer letters, training or background verification. If you receive suspicious recruitment communications or payment requests from individuals claiming to represent Apexon, do not make any payment and report the communication to alert@apexon.com.