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# Desktop/PC Technician

- **Company:** Arctiq, Inc.
- **Location:** Knoxville, TN, United States
- **Contract:** Temporary contract
- **Skills:** Spreadsheets, Ghost (Backup Software), Issue Tracking Systems, System Center Configuration Manager, Windows Desktop, Computer Network Technologies, Microsoft InTune, Computer Equipment, Deployment Automation
- **Published:** November 8, 2026
- **Apply:** https://www.thejobnetwork.com/job/857f9bc6-2744-444a-a196-79a3e788c8ca/desktoppc-technician

## About the Role

* A recent degree in a technology-related field, or possesses an industry certification or at least six months of technical experience (help desk, internship, lab work, retail tech support, or similar)
 * Basic familiarity with Windows and general computer hardware (ports, drives, memory)
 * Ability to read and follow written instructions exactly, step by step
 * Comfort using a keyboard, mouse, and simple tracking tools such as spreadsheets or a ticketing system
 * Clear, friendly communication with teammates and supervisors

Nice to have

 * Exposure to imaging or deployment tools (for example, SCCM/MECM, Intune/Autopilot, or Ghost)
 * CompTIA A+ or similar entry-level certification
 * Previous experience in a lab, warehouse, or other repeatable-process environment

No advanced troubleshooting, scripting, or networking knowledge is needed. Training on our tools and procedures will be provided.

Reliability and Work Expectations

## Description

This is a temporary, assignment, starting ASAP-December 31st, with one of Arctiq's clients located in Knoxville, TN. Candidates must be comfortable going onsite daily in Knoxville.

We are hiring an entry-level PC/Desktop Technician to reimage and prepare computers for our users. You will follow a documented script and checklist to wipe, image, and configure each machine, then confirm it works before it is handed off. This is a hands-on, process-driven role. It does not require advanced troubleshooting or deep technical knowledge. It is a good fit for a wide-range of candidates, including recent graduates, entry-level or experienced individuals., * Reimage desktops and laptops by following step-by-step scripts and written procedures

 * Start imaging jobs, monitor their progress, and complete every step in the documented order
 * Install standard software and apply approved settings as listed in the checklist
 * Run basic checks after each build: the machine boots, connects to the network, and opens required applications
 * Do light hardware tasks, such as connecting monitors, keyboards, and docking stations, and swapping a drive or RAM module when instructed
 * Label, tag, and log each device, and update the tracking sheet or ticketing system
 * Pack, stage, and move finished equipment to the right location
 * Flag any step that fails or any unexpected behavior to a senior technician instead of improvising
 * Keep the work area clean and organized