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# ServiceNow HRSD (Security Clearable) - Managing Consultant

- **Company:** Capgemini
- **Location:** London, UK (Remote available)
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Servicenow
- **Published:** November 9, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/servicenow-hrsd-security-clearable-managing-consultant/55324359

## About the Role

ServiceNow certifications at minimum; Certified System Administrator, CIS ITSM, CIS HRSD, CTA / CMA (beneficial)
Proven experience working on: At least one large global / international ServiceNow implementation, OR Multiple end-to-end smaller ServiceNow deployments
Deep technical expertise in the ServiceNow platform, across architecture and solution design.
Be able to articulate and demonstrate ServiceNow HR / AI features to our customers

Key traits and capabilities

Strong understanding of how technology decisions impact; user experience, operating models, ways of working and transformation delivery (programme and project level)
Ability to operate as a trusted advisor to senior stakeholders
A real desire to transition from hands-on technical delivery into technology leadership and engagement ownership
Has strong technical foundations but is moving into (or already in) an architect / leadership role
Enjoys engaging with clients, shaping solutions, and influencing strategy.

## Description

We are looking for an experienced ServiceNow Architect to join our growing Employee Experience and HR practice. This role sits at the intersection of technology leadership, client advisory and delivery ownership, helping organisations transform their employee and enterprise service experiences.

You will play a pivotal role in shaping ServiceNow platform strategies, leading end-to-end implementations, and driving high-quality solution design across large-scale transformation programmes.

This is an opportunity to develop from a ServiceNow architect, into a strategic technology leadership role, working with global clients while building your reputation within a leading consulting and transformation organisation.

Solution & Architecture Leadership

Own the end-to-end architecture and solution design for ServiceNow implementations
Produce and maintain technical design documentation, ensuring alignment with client requirements and platform best practices

Engagement & Delivery Ownership

Lead end-to-end engagements, including delivery governance and stakeholder management
Oversee delivery teams while not being directly responsible for configuration or development

Client advisory & strategy

Define ServiceNow platform strategies and roadmaps for customers
Act as a technology advisor, guiding; customer leadership teams, programme stakeholders and delivery teams
Liaise with ServiceNow representatives and ecosystem partners

Business development

Lead responses to RFPs and RFIs, drive proposal development and deliver winning client presentations

What makes this role unique

Opportunity to lead high-impact transformation programmes across global enterprises
Blend of architecture, advisory, and delivery leadership
A clear pathway into senior technology leadership and sector ownership
Work within Capgemini's strong ServiceNow ecosystem and partnerships