> Markdown version of [/jobs/ext/464196-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/464196-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist

- **Company:** Uncle Credit Union
- **Location:** Livermore, CA, United States
- **Salary:** $57,200.0 - $70,720.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Software Applications, Virtual Desktops
- **Published:** June 7, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2763aa995ec248fa

## About the Role

Do you have experience in Phone communication?, Do you have a High school diploma or GED?, * Ability to work in a fast-paced environment

 * Ability to provide fast and friendly internal service. Strong phone and communication skills are required.
 * Ability to research and quickly learn common technology issues
 * Ability to partner with IT team members to quickly escalate or resolve re-occurring issues and patterns

Education and Experience:

 * High School diploma, G.E.D., or equivalent; college level computer course work or relevant experience a plus
 * Knowledge of common help desk topics related to Virtual Desktop, Active Directory and Windows365 as well as common hardware troubleshooting topics
 * Experience in a help desk related assignment assisting end users with technology related FAQs and troubleshooting

## Description

UNCLE Credit Union is looking for an onsite IT SUPPORT SPECIALIST to provide employee end users software applications support and troubleshooting assistance. This is an onsite position at our Livermore Headquarters Office and reports to the AVP, IT Manager. The IT Support Specialist answers end user incoming help desk calls, provides assistance for password re-sets, access issues, and systems how-to questions in a virtual desktop environment. This role also provides phone support for questions related to hardware such as 10 Zig virtual desktops, laptops, iPhones and financial center systems.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Securing your application software supply-chain](https://www.wearedevelopers.com/videos/468-securing-your-application-software-supply-chain)
- [Hacking C# from the inside - how to do anything in NET](https://www.wearedevelopers.com/videos/117-hacking-c-from-the-inside-how-to-do-anything-in-net)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Coding for Good: Achieving social change with an app](https://www.wearedevelopers.com/videos/1645-coding-for-good-achieving-social-change-with-an-app)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)