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# Senior Escalations Engineer - SIEM & XSIAM Expert

- **Company:** SendGrid
- **Location:** Málaga, Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, ARM Architecture, Linux System Administration, Security Information and Event Management, Palo Alto Networks
- **Published:** November 9, 2026
- **Apply:** https://www.jobleads.com/es/job/senior-escalations-engineer-siem-xsiam-expert--malaga--e1facbb9d6bde3f84cd3d9a366b44718e

## About the Role

Palo Alto Networks is seeking a Senior Technical Support Engineer for Cortex XSIAM. This fully remote role supports customers globally, solving complex security incidents and optimizing deployments across Windows, MacOS and Linux environments.

You will work with cross-functional teams to reproduce issues, develop permanent fixes, and provide proactive guidance to customers. Fluency in English is required, as is the ability to engage with diverse clients.

## Description

Palo Alto Networks is seeking a Senior Technical Support Engineer for Cortex XSIAM. This fully remote role supports customers globally, solving complex security incidents and optimizing deployments across Windows, MacOS and Linux environments.

You will work with cross-functional teams to reproduce issues, develop permanent fixes, and provide proactive guidance to customers. Fluency in English is required, as is the ability to engage with diverse clients.