> Markdown version of [/jobs/ext/464308-physical-security-application-support-engineer](https://www.wearedevelopers.com/jobs/ext/464308-physical-security-application-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Physical Security Application Support Engineer - **Company:** Accenture - **Location:** Denver, CO, United States - **Experience:** Experienced - **Salary:** $87,400.0 - $293,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Databases, Distributed Systems, Domain Name System (DNS), Microsoft SQL Server, Windows Servers, Networking Basics, Systems Integration, TCP/IP, Scripting, Enterprise Software Applications, Lenel, Firewalls (Computer Science), HR Software - **Published:** June 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9929383091eba565 ## About the Role Do you have experience in Windows?, Do you have a Associate's degree?, Passionate about security, love what you do and have a genuine desire to outsmart the bad guys. You have the experience to analyze a clients' security posture, anticipate security requirements and help find right-sized solutions based on industry leading practices. You have a proven track record working successfully in a fast-paced, agile environment., The ideal candidate will possess strong technical expertise in Lenel OnGuard, physical access control systems, and enterprise application support within highly regulated or critical infrastructure environments., * Minimum of years of experience supporting engineering Lenel OnGuard environments * Minimum of 3 years of experience and strong knowledge of: + Lenel OnGuard architecture and administration + Access control systems and physical security technologies + Windows Server administration + Microsoft SQL Server + Active Directory integration + Networking fundamentals (TCP/IP, DNS, firewalls, ports) * Minimum of 3 years of experience supporting enterprise-scale or multi-site deployments * Minimum of 3 years of hands-on experience with system upgrades, troubleshooting, and integrations * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience Professional Skills Requirements * Strong analytical, communication, and documentation skills * Ability to work independently in client-facing consulting environments Bonus points if you have * Lenel certification(s) preferred * Experience within: + Utilities + Critical infrastructure + Energy sector + Industrial or OT environments * Familiarity with: + Video management systems (VMS) + Cybersecurity best practices + NERC CIP or other regulated industry standards + PACS hardware and controller configurations * Experience with scripting or automation is a plus ## Description * Provide engineering, administration, and operational support for the Lenel OnGuard access control and video management platform * Configure and maintain cardholder management, badge access, alarms, hardware integrations, and system workflows * Support system upgrades, patches, migrations, and platform lifecycle activities * Troubleshoot application, server, database, and hardware-related issues across distributed environments * Coordinate with infrastructure, network, cybersecurity, and facilities teams to ensure secure and reliable system operations * Support integrations with Active Directory, HR systems, video surveillance systems, and third-party security platforms * Monitor system health, performance, and availability; proactively identify and remediate issues * Develop and maintain technical documentation, SOPs, and operational runbooks * Assist with incident response, root cause analysis, and problem management activities * Participate in after-hours support, maintenance windows, and on-call rotations as needed * Ensure compliance with utility industry security standards, policies, and regulatory requirements * Provide end-user and operational support for physical security applications and related technologies Travel may be required for this role. 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