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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Systems Engineer - **Company:** Integrated Technology Corporation - **Location:** High Point, NC, United States - **Experience:** Expert - **Salary:** $85,000 - $100,000 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Domain Controllers, Application Firewall, Systems Engineering, Business Software, Data Recovery, Dynamic Host Configuration Protocol, Disaster Recovery, Domainkeys Identified Mail, Domain-Based Message Authentication Reporting and Conformance (DMARC), Domain Name System (DNS), Hyper-V, Virtual Private Networks (VPN), Microsoft Software, Windows Servers, Network Planning and Design, Routing, Windows PowerShell, QuickBooks (Software), Virtual Local Area Networks, Network Switches, Sonicwall, Firewalls (Computer Science), Microsoft InTune, Sender Policy Framework (SPF), Server Migration, Information Technology, Fortinet, User Administration, Vmware - **Published:** November 9, 2026 - **Apply:** https://www.careerbuilder.com/job-details/senior-systems-engineer-high-point-nc--8c3e7fbe-b90d-4155-8f86-1f9a3d764791 ## About the Role Systems Engineering, On Call, Microsoft Product Family, Financial Control, VLAN (Virtual Local Area Network), Network Switching, Disaster Recovery, Network Design, Firewall Administration, Data Recovery, * 8+ years of progressive IT experience, with at least 5 in an MSP or multi-client environment. 10+ preferred. * Demonstrated experience owning migrations and modernization projects independently rather than assisting on them. You should be able to walk us through one you were responsible for, including what went wrong. * Deep Windows Server: Active Directory design, DNS, DHCP, Group Policy, file services, and Hyper-V or VMware * In depth networking: firewalls (Fortinet, SonicWall, Meraki, or equivalent), VLANs, routing, site-to-site VPN, and wireless design * Microsoft 365 and Entra ID administration beyond user management * Comfortable in a PSA/RMM-driven service model. We run the ConnectWise suite (Manage, Automate, Control) with ITGlue for documentation. * Working experience with managed EDR, application allowlisting, DNS filtering, and BCDR platforms * PowerShell for M365 administration & troubleshooting * Experience supporting line-of-business applications, including QuickBooks and client-specific vertical software * Intune experience is a plus but not required * Valid driver's license and an acceptable driving record Certifications are a plus, not a requirement, and we pay for the ones you want to go get. CCNA/CCNP, Microsoft, Fortinet, and security certifications are all supported. ## Description You are the top of our technical escalation path. When our Level 2 techs hit the wall, the ticket comes to you and it stops there. You also own the complex infrastructure work across our client base: server migrations, network design, firewall and VLAN configuration, Microsoft 365 tenant work, backup and disaster recovery. That work is yours to execute, not to plan for someone else. This is not a lead role. You have no direct reports. You don't scope or assign work to other technicians, and you aren't reviewing anyone else's tickets. You're the senior technical resource, and that's the whole job. Roughly half your time is project and infrastructure work planned in advance. The rest is escalations and client-facing technical work. What You'll Do * Serve as the final internal escalation point for our help desk and Level 2 technicians, and make the call on when an issue needs a vendor * Take over inherited environments: document what's there, find what's broken or unsupported, and build a modernization plan the client can afford and survive * Plan and execute infrastructure projects in phases: domain controller replacements, server migrations, network rebuilds, email migrations to Microsoft 365, and hardware refreshes, each with a cutover plan and a rollback path * Build complete environments when the situation calls for it: Active Directory, DNS, DHCP, Group Policy, file and print services, firewall, VLANs, wireless, Microsoft 365 tenant, licensing, backup, and endpoint security, from bare hardware to a working site * Architect and troubleshoot networking: site-to-site VPN, VLAN segmentation, routing, firewall policy, and wireless design and coverage * Administer Microsoft 365 and Entra ID at depth: Conditional Access, identity, mail flow, DNS and email authentication (SPF, DKIM, DMARC), and security and compliance configuration * Maintain the managed security and backup stack across the client base, including response when a client environment is compromised * Support line-of-business applications, including QuickBooks and client-specific vertical software * Serve as the senior technical voice in client conversations, including with owners and executives who don't speak IT * Document in ITGlue so the next engineer isn't starting from zero How This Role Is Supported You'll work alongside an in-house help desk, two Level 2 technicians, and a second full-time engineer who is also an owner. Another owner has about a decade of IT experience and is available when you want a second opinion on something. Scheduling is handled by a dedicated dispatcher, so your day is planned and you stay on the work. Client onboardings are handled by another technician. Low-voltage and infrastructure work, including structured cabling, cameras, access control, and A/V, is handled by a separate team. All client sites are in North Carolina. Nearly all are within 45 miles of our High Point office, and most are considerably closer. We provide a company vehicle for on-site work., * You can explain a technical problem to a business owner without condescending to them or dumbing it down into something untrue * You document as you go, because you've been on the receiving end of someone who didn't * You update the client before they have to ask * You're comfortable moving between a server migration and a QuickBooks issue in the same day * You're curious about tools and stacks you haven't used yet