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# Senior Specialist, IAM, SailPoint

- **Company:** Kpmg LLP
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $95,855 - $208,265
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Azure, Cloud Computing, Cloud Computing Security, Identity and Access Management, Information Systems Security Architecture Professional, Microsoft Software, Password Management, Microsoft PowerPoint, Scripting, Okta, Cyberark, Information Technology, Data Management, SailPoint
- **Published:** November 9, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-specialist-iam-sailpoint-new-york-ny--b8994e79-7d55-4ea2-b8bf-e78bc6beb353

## About the Role

Microsoft Product Family, Identify Issues, Cloud Computing, Identity Data Management, Establish Priorities, Develop and Maintain Customers, Standard Operating Procedures (SOP), Scripting (Scripting Languages), Incident Management, Customer Relations, * Minimum three years of recent experience in Identity and Access Management (IAM) with minimum one year of recent experience in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an Information Technology Infrastructure Library (ITIL) managed services context

 * Bachelors degree from an accredited college/university in Information Technology or a related field is required; Certified Information Systems Security Professional (CISSP) or other related cybersecurity certification is preferred; ITIL certification with a focus on Incident Management is preferred
 * Clear understanding of IAM processes, controls, and systems, notably SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM)
 * Proven ability to diagnose and resolve issues within prescribed timelines, maintaining service levels and restoring normal operations; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous
 * Strong communication skills, both written and oral, are essential for this role, while proficient in MS Word, Excel, and PowerPoint
 * Must be able to work night and weekend shifts

## Description

Senior Specialist, IAM, SailPoint

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 * US-KPMG.com, * Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM)
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 * Create and maintain client knowledge articles, Standard Operating Procedure (SOPs), and scripts to restore normal operations
 * Monitor IAM operations and escalate incidents to level three support as necessary according to established protocols
 * Maintain professional relationships with clients, ensuring efficient incident management service and addressing their IAM-related needs
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