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# Product Owner - Customer Identity & Access Management (CIAM)

- **Company:** Brooksource
- **Location:** Charlotte, NC, United States (Remote available)
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Agile Methodology, JIRA, Identity and Access Management, Scrum Methodology, Software Engineering, Web Platforms, Okta, Customer Identity Access Management
- **Published:** November 9, 2026
- **Apply:** https://www.thejobnetwork.com/job/f86eca2f-f815-4336-89d9-a49d3c9d7f1d/product-owner-customer-identity-access-management-ciam

## About the Role

* 5+ years of experience as a Product Owner, Business Analyst, Product Manager, or related role.
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 * Direct experience supporting Customer Identity and Access Management (CIAM) initiatives.
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 * Experience owning and prioritizing Agile product backlogs for delivery teams.
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 * Experience writing user stories, acceptance criteria, and business requirements.
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 * Proficiency with Jira and Agile/Scrum methodologies.
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 * Experience facilitating backlog refinement, sprint planning, and other Agile ceremonies.
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 * Experience gathering requirements and translating business needs into actionable deliverables.
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 * Experience working closely with software engineering teams and technical stakeholders.
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 * Strong organizational, communication, and stakeholder management skills.
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 * Strong analytical and problem-solving capabilities.
\n, * Experience with identity and access management platforms such as Okta, Ping Identity, ForgeRock, Auth0, or similar solutions.

## Description

Brooksource is seeking a Product Owner to support critical Customer Identity and Access Management (CIAM) initiatives across consumer-facing digital platforms. This individual will serve as the primary owner of a dedicated Agile squad backlog, partnering closely with business stakeholders, technology teams, and engineering teams to drive delivery of identity and access management capabilities that enhance security, customer experience, and digital access., This role is ideal for a Product Owner who enjoys working in a fast-paced environment, managing priorities across multiple stakeholders, and serving as the bridge between business and technology teams. The Product Owner will play a key role in translating business needs into actionable requirements, maintaining and prioritizing product backlogs, and ensuring development teams deliver solutions aligned with business objectives and customer needs.