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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cribl Application Support Engineer - REMOTE - **Company:** NTT DATA, Inc. - **Location:** Frisco, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $78,948 - $137,063 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Amazon Web Services, Microsoft Azure, Bash Shell, Command-Line Interface, Data Transformation, Data Mining, Linux, File Systems, Domain Name System (DNS), Elasticsearch, Data Flow Control, Hypertext Transfer Protocols (HTTP), JSON, Korn Shell, Log Analysis, Network Connections, Routing, Parsing, Regular Expressions, Runbook, Server Administration, Shell Script, Security Information and Event Management, Software Engineering, Syslog, Systems Integration, TCP/IP, Data Logging, Data Processing, Scripting, Data Ingestion, Connectivity Problems, System Availability, Firewalls (Computer Science), Git, Microsoft Sentinel, Apache Kafka, Restful APIs, Splunk, Network Server, Software Version Control, Servicenow - **Published:** November 9, 2026 - **Apply:** https://www.careerbuilder.com/job-details/cribl-application-support-engineer-remote-frisco-tx--f060f569-9db6-4fd6-82ce-19e6c5f21adb ## About the Role Technical Support, Software Administration, Software Engineering, Technical Support, Software Administration, Software Engineering, Production Support, Administrative Skills, Identify Issues, Health Maintenance, Cribl Stream 5+ years Administration, configuration, monitoring and troubleshooting Cribl Components 5+ years Leader Nodes, Worker Nodes, Worker Groups, Sources, Destinations, Routes, Pipelines and Packs Log/Data Processing 5+ years Log ingestion, routing, filtering, parsing, transformation, enrichment and troubleshooting Linux/Unix 5+ years command-line and system troubleshooting Shell Scripting 5+ years Bash/Korn Shell scripting and operational automation Python 5+ years Basic-to-intermediate scripting for support automation Regex / JSON 5+ years Log parsing, filtering, data extraction and troubleshooting JavaScript 5+ years knowledge for Cribl functions, expressions and data transformations Networking 5+ years TCP/IP, DNS, ports, firewall, SSL/TLS and connectivity troubleshooting SIEM / Observability 5+ years knowledge of Splunk, Elastic, Sentinel or similar platforms ITSM 5+ years Incident, Change, Problem and Service Request management Preferred / Good-to-Have Skills * Hands-on experience with Cribl Stream administration and production support. * Experience configuring and troubleshooting Sources, Destinations, Routes, Pipelines and Packs. * Understanding of Cribl Leader and Worker architecture and Worker Group management. * Experience with Splunk and/or Elastic Stack. * Knowledge of Kafka, Syslog, REST APIs and HTTP-based integrations. * Experience with AWS/Azure logging and monitoring services. * Knowledge of log-management, SIEM, observability, and security-monitoring concepts. * Experience troubleshooting high-volume log/data ingestion environments. * Experience with Git/version-control concepts. * Experience with ServiceNow or similar ITSM tools. * Understanding of high availability, capacity management, and disaster-recovery concepts. ## Description We are currently seeking a Cribl Application Support Engineer - REMOTE to join our team in Frisco, Texas (US-TX), United States (US). Day to Day Responsibilities: * Provide L2/L3 production support/administration for the Cribl platform, primarily Cribl Stream. * Monitor Cribl Leader Nodes, Worker Nodes, Worker Groups, Sources, Destinations, Routes, Pipelines, and overall platform health. * Troubleshoot Cribl application/service failures, data-flow issues, and connectivity problems. * Investigate issues where logs/events are not received, delayed, dropped, incorrectly routed, or not reaching the target destination. * Configure and troubleshoot Sources, Destinations, Routes, Pipelines, Packs, and Functions. * Perform Cribl service start/stop, configuration changes, deployments, maintenance, and health checks. * Investigate alerts and production incidents using Cribl logs, monitoring dashboards, and OS logs. * Perform Root Cause Analysis (RCA) for recurring or critical incidents. * Support Cribl installation, configuration, patching, upgrades, and maintenance activities. * Troubleshoot issues across Linux/Unix servers, network connectivity, filesystem, CPU, memory, disk space, and system resources. * Troubleshoot TCP/IP, DNS, ports, firewall, certificates, SSL/TLS, and source-to-destination connectivity issues. * Monitor and troubleshoot data throughput, queues, backpressure, and performance-related issues. * Support integrations between Cribl and enterprise platforms such as Splunk, Elastic, Kafka, Syslog, Microsoft Sentinel, AWS, Azure, and other SIEM/observability platforms. * Write and maintain Shell/Python scripts for monitoring, health checks, log analysis, reporting, and operational automation. * Use Regex, JSON, and JavaScript for log parsing, filtering, transformation, enrichment, and troubleshooting where required. * Handle incident/change/problem/service-request tickets using ITSM processes. * Maintain SOPs, runbooks, operational documentation, and knowledge articles. * Participate in on-call/production support and major incident troubleshooting as required. * Coordinate with infrastructure, network, security, SIEM/observability, and application teams for issue resolution. * Coordinate with Cribl/vendor support for complex product-level issues.