> Markdown version of [/jobs/ext/4646099-information-technology-support-specialist](https://www.wearedevelopers.com/jobs/ext/4646099-information-technology-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Information Technology Support Specialist

- **Company:** McHugh Construction
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Virtual Private Networks (VPN), Office365, Wireless Devices, Information Technology, Laptops
- **Published:** November 9, 2026
- **Apply:** https://www.thejobnetwork.com/job/3f4f7738-31f9-4038-b965-05097a404db4/information-technology-support-specialist

## About the Role

* Bachelor's degree/IT related diploma preferred or minimum of three years of technical support experience
\n

 * CompTIA A+ Certified.
\n

 * Strong knowledge of Microsoft Office365, Windows 11, Active Directory, DHCP and VPN troubleshooting.
\n

 * Experience supporting laptops, mobile devices and wireless devices.
\n

 * MS 365 Certified: Endpoint Administrator, and or Certified Admin Expert designation or the willingness to obtain.
\n

 * Excellent customer service skills.
\n

 * Ability to handle emergency situations in a calm and directed fashion.
\n

 * Must possess exceptional problem solving, critical thinking and analytical skills.
\n

 * Strong teamwork and interpersonal skills, attention to detail and deadline orientated.
\n

 * Ability to work with various levels of employees and communicate in a professional manner under pressure.
\n

 * Process driven but must be able to work in a team environment.
\n

 * Ability to lift 50lbs.
\n

## Description

We are seeking a new IT Support Specialist 1 to join our IT team. As a IT Support Specialist 1 you will mainly be responsible for providing end user support through answering support requests. This is a highly visible position with responsibilities that impact the profit or loss of McHugh Construction., As a member of the IT Team, you will report to the Network Administrator.