> Markdown version of [/jobs/ext/4646210-customer-solutions-specialist](https://www.wearedevelopers.com/jobs/ext/4646210-customer-solutions-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Customer Solutions Specialist

- **Company:** Hope Cyclery LLC
- **Location:** Lake Charles, LA, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Web Platforms
- **Published:** November 9, 2026
- **Apply:** https://www.careerbuilder.com/job-details/customer-solutions-specialist-lake-charles-la--24eb0a90-12b6-44d8-8ffe-dd8417a74aab

## About the Role

Customer Support/Service, Customer Relations, Organizational Skills, Travel Industry, Budgeting, Options Analysis, Time Management, Record Keeping, Vendor/Supplier Management, Onboarding, We are seeking resourceful, customer-focused individuals to join our remote team as Customer Solutions Specialist. In this role, you will help clients navigate vacation-planning needs by identifying suitable options, coordinating requested services, and providing clear, dependable support throughout the process.

This opportunity is a good fit for individuals who enjoy helping people, researching solutions, staying organized, and handling multiple details at once. Previous travel-industry experience is not required. Training and continued educational resources are provided., * Strong written and verbal communication skills

 * Helpful, professional, and solution-oriented approach
 * Excellent organization and attention to detail
 * Ability to manage multiple client requests and priorities
 * Comfortable researching information and comparing available choices
 * Strong problem-solving and follow-up skills
 * Willingness to learn digital platforms, supplier systems, and new processes
 * Dependable, adaptable, and able to manage deadlines effectively
 * Self-motivated and comfortable working independently
 * Basic computer proficiency and reliable internet access
 * Must be at least 18 years of age
 * Must reside in the USt, UK, Spain, Australia, Mexico, or another qualifying region

## Description

* Learn about each client's travel goals, preferred destinations, dates, budget, interests, and special requests.
 * Research and compare resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation services using approved resources.
 * Help clients evaluate available options and coordinate selected arrangements while keeping booking details, confirmations, schedules, and itinerary information organized.
 * Respond to questions, provide updates, follow up on outstanding items, and help resolve routine planning or reservation-related concerns.
 * Review information for accuracy, track important deadlines, maintain current client records, and continue developing destination and supplier knowledge.

What We Provide

 * Fully remote opportunity with flexible part-time and full-time scheduling
 * Structured onboarding and beginner-friendly training
 * No previous professional travel experience required
 * Ongoing team guidance and access to educational resources
 * Supplier and destination learning opportunities
 * Opportunities to strengthen customer service, problem-solving, research, and communication skills
 * Professional development and potential growth opportunities
 * Performance-based incentives and recognition opportunities
 * Qualifying travel discounts and industry-related benefits
 * Supportive virtual team environment