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# Service Desk / Desktop Support Technician

- **Company:** Triplenet Technologies, Inc.
- **Location:** Everett, WA, United States
- **Experience:** Expert
- **Salary:** $68,640
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Microsoft Networking, Microsoft Office, User Environment Management, Guidewire PolicyCenter, Laptops
- **Published:** November 9, 2026
- **Apply:** https://www.careerbuilder.com/job-details/service-desk-desktop-support-technician-everett-wa--ba572e78-6196-4abc-a656-80efcaa1079a

## About the Role

Customer Support/Service, Desktop Administration, Communication Skills, Customer Support/Service, Process Development, Desktop PC, Detail Oriented, Procedure Development, Laptop PC, Software Installation, * Customer ServiceWork ethic/work attitude* Service orientation* Ability and willingness to learn* Communication and teamwork* Courage, * Experience working in a Service Desk environment to address and resolve end user software and hardware issues.

 * Experience building out (imaging) and deploying desktops/laptops.
 * Experience working with Windows 10, Microsoft Office 365 technologies and Windows networking in a complex, fast-paced multi-user environment.
 * Experience leading small projects with minimal guidance and supervision.

## Description

Seasoned Service Desk / Desktop Technician with VERY strong customer service and communication skills. Must be detail-oriented and willing/able to follow established processes and procedures. This position will be involved in the following activities:

 1. Desktop / service-side support needs as they arise.

 2. Desktop imaging and deployment: end to end, including working directly with end-users to migrate settings, install custom applications and ensure laptop is fully functional.

 3. Assistance with various projects including replacement of company cell phones and migration to a newer mobile device management system.