> Markdown version of [/jobs/ext/4646391-developer-support-executive](https://www.wearedevelopers.com/jobs/ext/4646391-developer-support-executive). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Developer Support Executive - **Company:** Nthe Varsity Tutors - **Location:** United States - **Experience:** Experienced - **Salary:** $84,344 - $95,000 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), C Sharp (Programming Language), Communications Protocols, Relational Databases, Perl (Programming Language), Mobile Application Software, Python (Programming Language), Network Architecture, Ruby, Salesforce.Com, Web Applications, Extensible Markup Language (XML), File Transfer Protocol (FTP), Connectivity Problems, Software Coding, Programming Languages - **Published:** November 9, 2026 - **Apply:** https://jobs.military.com/career/391846/developer-support-executive-new-jersey-nj-princeton ## About the Role * High level understanding of how to troubleshoot network connectivity issues related to a customer's network infrastructure. \n * Knowledge of networking or communication protocol including HTTPS, SFTP, and other common protocols. \n * Ability to assimilate complex product knowledge and identify appropriate solutions. \n * Ability to effectively adapt to a changing work environment and structure. \n * Excellent verbal and written communication skills with ability to explain complex products and technical issues in a level appropriate to the audience. \n * High degree of professionalism. Sets performance; assumes responsibility and accountability for successfully completing assignments. \n * Customer Focus required. Ability to make customers (internal & external) and their needs a primary focus of one's actions; develop and sustain productive customer relationships. \n * Ability to follow documented troubleshooting steps and accurately log interactions into the corporate CRM. (Past experience with salesforce.com is a plus). \n * Coding skills in a programming language such as C#, Java, Perl, Ruby, Python (preferred). \n * Minimum of 3 years in a Technical Support or Developer role working with Web applications (preferred). \n * Experience working with XML and Relational Databases (desired). \n * Experience supporting web and mobile applications along with a thorough understanding of troubleshooting browser related issues (desired). \n